Pro Business

On Trac Garage Door Company

Riverside Garage Door Companies
Ranked #4 in Riverside | Grade B+
4.90 (984 reviews)

On Trac Garage Door Company

Local garage door company providing new doors, openers, and repair service for homes across the Inland Empire, with an emphasis on clear communication and careful installation.

Why Homeowners Choose This Business

Local office, prompt scheduling, clear options for repair vs. replacement, and careful walkthroughs after installation. Technicians focus on fit, alignment, and quiet operation, and take time to explain controls and maintenance basics.

Service Area

San Bernardino-based, serving Riverside, Redlands, Rialto, Colton, Highland, Fontana, Loma Linda, and nearby communities.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Performs at or above the local average for Google rating.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Supplier
  Garage Door Installation
  Garage door repair
  Broken Spring Replacement
  Garage Door Openers
  Opener Installation
  Door alignment and balance
  Track And Roller Repair
  Keypad And Remote Setup
  Panel Replacement
  Safety Inspection
  Residential garage doors
  Tune Up Service

Services include: new garage door sales and installation, garage door opener installation, spring and cable replacement, panel and hardware repair, track and roller service, door balancing and tune-ups, keypad and remote setup, and safety inspections.


Recent Reviews

4.90

(Based on 984 reviews)

Recent reviews consistently note fast scheduling and helpful communication from office staff. Homeowners highlight thorough installations, quiet openers, and clear demonstrations of how to use new systems. Many mention technicians arriving on time, cleaning up, and offering repair options when appropriate instead of pushing replacements.

Google Review
Frank Provenzano on On Trac Garage Door Company

Great expeditious friendly service to get our car out of the garage after a spring broke. Everyone from Cynthia, Trina, JP and Trevor were great. Cynthia & Trina made it possible to get a technician out ASAP. I called them through Costco & the next day JP arrived to quickly diagnose the reason why our garage door would not open. Instead of pushing for a new door, he gave options for repairs because the door was still in good condition. Technician Trevor was friendly & helpful (as were all On Trac employees) and did a great job repairing our garage door. I would highly recommend them for repairs or replacements…another great Costco affiliated company.

Consultant and Installers were friendly and professional. They walked me through the expected steps and showed me how to use my new garage door. The doors and motor are high quality and run very quietly. I am very happy overall. Would recommend.

I could not be more impressed and happy with my new Garage Door for this flip I am doing. Ralph was wonderful in keeping me informed, Fabian did all the installation, And after my contractor did some work, Darren came out and retightened And realign everything, put in the trim and the Keypad. I highly recommend them.

On trac did a very good job installing my new doors and openers . Scott Olson came and helped us order the doors and openers. Fabian Garcia installed the doors and openers they are LiftMaster 6690L I would recommend these openers. He did a great job installing the doors and openers . Couldn’t ask for a better job, Fabian did OnTac well.

I haven’t been satisfied with Installers or customer service for quite some time. Darren, our installer was on time, neat, and showed pride in his craft. He did an amazing job installing and explaining the operation of my new garage door and opener. Ontrac is a fantastic company. Maybe Darren should be the supervising installer/tech. for all the new guys. He can show them how it’s done. Thank you.

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Frequently Asked Questions

They install new garage doors and openers and service most residential systems. Common requests include spring replacement, alignment and track work, roller and cable repairs, and safety checks. They also set up keypads and remotes and offer guidance on door styles and opener features.

Customer feedback suggests they schedule repairs quickly, often resolving urgent issues like broken springs promptly. Availability can vary by day and location, so calling early usually helps secure a faster appointment. They will discuss repair options and pricing before work begins.

Reviews reference quiet, modern openers and keypad setups, with several noting smooth operation after installation. Specific models can vary, so they typically recommend options based on door size, noise preferences, and smart features. Ask about belt-drive and Wi-Fi capable units during consultation.

Yes, reviewers report that technicians explain both repair and replacement paths and do not push unnecessary upgrades. If the door and hardware are sound, they can often repair springs, rollers, or tracks to extend service life. They will outline costs and expected outcomes so you can choose.

Most standard residential door and opener installations are completed in a single visit. Time can vary depending on site conditions, framing, and trim or keypad setup. The installer will review the plan on arrival and walk you through operation when finished.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details


Business Rating
4.90 (984 reviews) Pro Business
Address
1430 Richardson St, San Bernardino, CA 92408
Phone
Business Type
supplier

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