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Thompson's Garage Door and Openers

Garage Door Companies in Rochester, Minnesota
Ranked #2 in Rochester | Grade A-
4.90 (334 reviews)

Thompson's Garage Door and Openers

Local garage door supplier and service company handling installations, opener replacements, and repairs for homes and businesses. Known for responsive scheduling and clear communication throughout the service process Serving homeowners across Rochester, Minnesota.

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Why Homeowners Choose This Business

Local team with consistent high ratings and timely scheduling. Upfront communication about options and costs. Technicians arrive prepared to diagnose and complete most common repairs in one visit Local experience that helps homeowners across Rochester, Minnesota compare a more region-aware provider.

Service Area

Based in Oronoco and serving Rochester and nearby Southeast Minnesota communities.

Local Pro Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Supplier
  Garage Door Installation
  Garage Door Repair
  Garage Door Openers
  Installations
  Repairs
  Spring Replacement
  Commercial overhead doors
  Garage Door Maintenance
  Panel replacement
  Track and Cable Repair
  Door Balance And Safety Check
  Weather Seal Replacement
  Chain And Belt Drive Openers
  Sectional door installation

- Residential and commercial garage door installation
- Garage door repair (springs, cables, rollers, tracks)
- Garage door opener installation and replacement
- Maintenance and safety checks
- Door panel replacement and weather seal upgrades

Reviews

Customer Reviews

Amanda S
Jim came out to repair my garage door. From the moment I called for the appointment to the moment Jim left the service exceeded my expectations. When I called for the appointment we went over a few troubleshooting ideas to try before sche…
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Jim came out to repair my garage door. From the moment I called for the appointment to the moment Jim left the service exceeded my expectations. When I called for the appointment we went over a few troubleshooting ideas to try before scheduling an appointment which I greatly appreciated. Jim contacted me prior to arrival to let me know he was on his way. Jim arrived promptly and started work immediately. He quickly knew the potential issues and started investigating them quickly. He made the necessary repair with supplies he had in the truck so no downtime required for part retrieval. After repairing the issue he inspected and did maintenance on the door. Jim was extremely easy to work with. My garage door is 20+ years old he did leave me with some information for the new options available which was greatly appreciated. No pressure ever in the conversations to do anything outside of why I contacted them. I had used Thompson’s in the past for a broken spring and the service was exceptional that time too. I’d recommend Thompson’s for any garage door needs.
Karen Heller
I left a message before they opened today saying that my door was stuck halfway and I could not get it up or down Trying not to express panic, I said that it was not an emergency but I wanted to get on their service list. Emily called me sh…
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I left a message before they opened today saying that my door was stuck halfway and I could not get it up or down
Trying not to express panic, I said that it was not an emergency but I wanted to get on their service list.
Emily called me shortly after they opened (7:30AM) and assured me that these things happen in this weather.
It was 7 degrees when I called.
She assured me that it was very likely fixable and could get someone out within 45 minutes. She said if I sent pictures, they could be sure the parts needed would be on the truck.
Emily called back as soon as I sent the pictures and said help would be there within 30 minutes.
I would not have expected anyone to come out this quickly in these temperatures.
Dustin, the owner, arrived just as Emily told me.
Taking a look at the damage, he assured me, like Emily did, that this happens a lot in this weather.
Only I didn't think due to driver error.
Did I mention that I backed into my own door?
He said this happens a lot and we fix them.
Less than 20 minutes later, I couldn't believe it.
I heard the door functioning again.
Dustin had replaced the bent rails, damaged panels and the rollers. He explained other details that I may want to fix later but told me that the door should work fine for a long time even if I do not fix anything else.
I told him I was amazed at his speed as well his workmanship. His response, "This is my job. It's what I do. Helping people."
In addition to the repair at a great price, the peace of mind they provided is the service that is not listed on their website.
Dustin restored the calm I had lost just a couple hours earlier.
He could have charged way more.
That kind of service is worth it.
Allison Garda
We had an outstanding experience with Thompson’s from start to finish. After evaluating 4 local companies, their pricing and quality clearly stood out as the best overall value. The consultation with Dennis was thorough and with recommendat…
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We had an outstanding experience with Thompson’s from start to finish. After evaluating 4 local companies, their pricing and quality clearly stood out as the best overall value. The consultation with Dennis was thorough and with recommendations that were clearly based on experience rather than upselling. Rubes and his team deserve special recognition for completing the demolition work in -22° F weather while remaining professional and efficient. The installation and wrap up by Tanner and Justin was equally impressive. From consult to final install, the team delivered exceptional professionalism and workmanship, and the results exceeded our expectations.
Doug Demartini
Thompson Garage Door & Openers is a wonderful business. They initially installed three garage doors at our house a few years ago and recently came back out to do some maintenance and new openers. Thompson uses and installs a great product,…
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Thompson Garage Door & Openers is a wonderful business. They initially installed three garage doors at our house a few years ago and recently came back out to do some maintenance and new openers. Thompson uses and installs a great product, very affordable and customer service is great. A great experience all around.
Jared Johnson
Our family just had a wood panel garage door installed and it turned out great! The purchase process was quick, easy, and well communicated throughout. Installation went smooth and was completed sooner than the proposed timeline. Thank you!

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Frequently Asked Questions

They handle common problems such as broken springs, cables off track, worn rollers, damaged panels, and opener failures. The team can also address weather-related issues that cause doors to stick or bind. Technicians assess the door’s balance and safety features during service. Most routine parts are carried on the truck for same-day fixes.

Yes, they provide sales and installation for residential and commercial doors as well as openers. Consultations help you compare styles, insulation, and hardware to fit your needs. They also replace existing openers with modern, quieter models. Lead times vary by product selection and season.

Availability depends on the day and workload, but reviews note prompt scheduling and arrival calls. For non-working doors, they aim to prioritize visits when possible. Calling early in the business day typically provides more options. Exact timing is confirmed at booking.

Share the door size, material if known, and the opener brand and symptoms you’re seeing. Note any unusual noises, error lights, or visible broken parts like springs. Photos of the door and opener can help with faster troubleshooting. This allows the technician to arrive with the right parts.

They provide tune-ups that include inspection, lubrication, balance checks, and safety reversal testing. Regular maintenance can extend component life and reduce unexpected breakdowns. It’s commonly scheduled annually or sooner for high-use doors. Recommendations are provided after inspection.
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Opening Hours

  • Monday 7:30 AM – 4:30 PM
  • Tuesday 7:30 AM – 4:30 PM
  • Wednesday 7:30 AM – 4:30 PM
  • Thursday 7:30 AM – 4:30 PM
  • Friday 7:30 AM – 3:30 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.90 (334 reviews) Pro Listing
Address
815 S Minnesota Ave, Oronoco, MN 55960
Business Type
Supplier
Website
http://www.thompsongaragedoor.com/
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