Door Pros Garage Door Company serves San Rafael, California and surrounding areas with repair, opener service, and new door installation. The local team is noted for clear communication, thorough inspections, and walkthroughs after work is completed.
Local availability with extended hours, quick response to inquiries, and technicians who explain findings and next steps. Jobs are typically completed in one visit when parts are on hand, and post-service walkthroughs help ensure the door operates safely and quietly Local experience that helps homeowners across San Rafael, California compare a more region-aware provider.
From San Rafael, California throughout Marin County and nearby communities. Call to confirm coverage for your neighborhood.
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Services include garage door troubleshooting and repair, spring and cable replacement, opener repair and installation, safety checks, track and roller adjustments, and full garage door replacement.
Recent reviews highlight fast responses, on-time arrivals, and technicians who provide clear assessments before doing the work. Many customers mention smooth, quiet operation after repairs or new opener installs. A few reviews note lapses in follow-up communication on warranty or photo-based inquiries. Overall ratings trend very positive with praise for professionalism and thoroughness.
NO CUSTOMER SERVICES!! Door pros installed our garage door two years ago and the panels started peeling off from the door frame and becoming loose. I contacted the company and finally got someone to pick up the phone, the person answered asked me to send photos of the door to an email address. I sent the photos and waited, nothing happened. No email acknowledgment and no phone calls. I called back and they said that the project management team would get back to me. But nothing happened again. The same process happened again and again and this is just a technique they use for the customers to give up. DO NOT USE THEM!
Matt W was on time very professional. He checked out all the components of our door system and recommended repairs. Work was completed and he went over all operations with us. We are very pleased with the service and the job he did. We highly recommend Door Pros and their service.
Door Pros replied to my inquiry immediately, and they were able to come out two days sooner than I expected. The technician Joey was wonderful; informative, efficient, and helpful. Couldn't have asked for better--We've got two new automatic garage doors running quietly and smoothly. Thank you Joey, thank you Door Pros!
We had “Door Pros (Justin/Josh)” replace our old garage door about 6yrs ago. Yesterday (Sun, 1/25/26) we had an uneven load issue resulting in the improper tension and the two end lift cables misaligning the door so I frantically called and requested service via their online tool.Josh got back to me within a half hour asking for photos and descriptions to aid in resolution which I provided. Amazingly Josh scheduled their technician Matt for an appointment the next morning (Monday)..!Well Matt was incredibly understanding and quickly assessed the series of tasks to release the door, adjust the spring/torsion and accommodate for the slightly uneven driveway to ensure an even bottom seal. Further, Matt re-aligned the tracks, bracing, inspected and lubricated the rollers.It’s still boggling to me that Matt was able to accomplish this repair in less than an hour.! I wish I could give Matt and “Door Pros” 10 stars instead of just 5. I wholeheartedly recommend “Door Pros” to everyone who not only needs a better garage door but also the years of support, service and trust you gain with great products. Thank you so much Matt! - Phil R.
So grateful to Door Pros garage door company. It was an emergency situation. The garage door did not close via the opener, It could not be pulled down by hand as well. Leaving everything exposed not only to the elements, the possibility of having property stolen and personal safety!Most of all, Matt did excellent work installing the necessary equipment to ensure the safety, security and operational stability of the garage door. He was extremely professional and answered all of my questions without hesitation!!Have used Door Pros to replace my original opener. They are a company that promotes excellent customer service in what they do and how they work with customers. Thank you so much and thank you Matt, for a job. well done.Joanna Abrams
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