Ziegler Doors, Inc.

Elvina Min on Ziegler Doors, Inc.

PLEASE DO NOT WORK WITH ZIEGLER DOORS

I am an interior designer, and this has been the most unprofessional vendor experience I have ever had.

When I asked a basic product question (whether a specific door model shown on their website was composite or solid wood) Matt responded by calling me “annoying” and saying he didn’t have time to deal with my questions. As a design professional, asking about materials is standard practice. The fact that this question was met with hostility is deeply concerning. I have a recording of the call.

Our call (which he didn’t have time for) was 15 minutes, and most of it was spent to understand what I was being charged for because the quote was disorganized and unclear. No client should have to decipher a quote for a project costing tens of thousands of dollars.

If you are comfortable spending a significant amount of money without transparency, clear documentation, or professional communication, then this may be the company for you. Otherwise, I strongly recommend looking elsewhere.

lisa Marie on Ziegler Doors, Inc.

do not do business with these people. They are terrible. we purchased doors and they have been nothing but problems.
I recommend Dynamic Garage doors instead. just look at their reviews and check license on CLB.

Debbie Pung on Ziegler Doors, Inc.

Do NOT buy garage doors from Ziegler Doors. We purchased 3 garage doors from this company. We have had so many issues with the garage doors due to their weight. We have continually tried to call the company to resolve our issues. We are not able to get anyone to answer the phone or our emails. We have had to spend thousands of dollars with another garage door company to try to provide more supports for the doors and have had to purchase commercial garage door openers, since the ones we bought through Ziegler were not large enough to handle the weight. We continue to have issues with the weight of the doors and Ziegler continues not to respond to our calls or emails. They do not support their products or provide any type of warranty. The doors are so bad, that after less than a year, we have to replace them. Steer clear of this company.

Tina Sampath on Ziegler Doors, Inc.

Buyer beware. We ultimately had to file a complaint with the CA State Contractors Licensing board. We paid 50% down (over $12,000) for a new custom garage door and double entry doors in December 2018. We also ordered a custom mailbox earlier this year, received a quote in an email but no official estimate. Communication was horrible after we paid our deposit. We had to leave many voicemails and send many emails before getting a single response. Once we were ready for installation, it took several months to schedule. Everything was supposed to be installed at the same time, however the day before install I was informed that only the garage door was ready to install- this was in August, 8 months after we paid our 50% deposit. After the garage door was installed, we were told that the entry doors & mailbox would be installed several weeks later. The manager that we worked with left the company in September. Since then, no one will respond to our calls, emails or texts. It's almost one year since we paid 50% down.

Others in a similar situation should file a complaint - google "CA state contractors licensing board complaint" to get the link to the site- process is easy, complete form online, print, sign and mail with your documents/proof of deposit. The company will not be able to renew their license if there are outstanding complaints.

Alex & Melika Towhidian on Ziegler Doors, Inc.

The worst company to work with. Their service is horrible. They have installed a door for my entrance with reclaimed wood and after the first rain the water stained the interior of the door. I have been back and forth with them for almost a year and their GM Paul continues to promise me a new door and still waiting. I have enough document to take them to court. I am so done with their BS promises. Save yourself the headache and work with Crown Garage Doors. By the way don't bother trying to get a hold of the owner, he won't return your calls. They don't even deserve One star.