American Garage Door & Gate Repair handles everyday garage door and gate issues for homeowners and small properties in Santa Monica, California. Calls are answered at all hours per the Google profile, with scheduling based on availability. Typical visits include diagnostics, a written estimate, and repair if approved.
Local presence in Santa Monica, California and surrounding neighborhoods. Availability shown as 24 hours on Google, which can help with urgent timing. Technicians address common issues like noisy operation, off-track doors, and opener faults.
Primary service in Santa Monica, California, with possible coverage into nearby Westside neighborhoods depending on schedule.
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Repairs for broken doors and tracks, opener troubleshooting, spring and cable replacement, roller and hinge replacement, sensor alignment, off-track door correction, basic gate repair, and safety checks.
Recent reviews frequently mention fast response and same-day fixes, with several noting respectful and accommodating crews. There is also a critical review raising concerns about pricing clarity and business identity, suggesting experiences may vary. Overall ratings on Google skew positive with many brief five-star notes about quick repairs and helpful service.
I want to strongly warn others not to use this garage door company because my experience felt deceptive, confusing, and dangerously unprofessional. The company could not provide a consistent or legitimate business identity; the technician and his “boss” gave me multiple different company names, the technician first claimed he was a subcontractor and didn’t know who he worked for, and none of the names matched their websites or invoices. Pricing was extremely inflated: they quoted me $5,200 to replace a torsion spring and torsion tube (retail cost under $325). New “problems” kept appearing as the technician worked, and when he didn’t have the correct parts, suddenly the damaged parts safe to reuse. After he got the door opening/closing, new issues appeared immediately, including a loud creaking noise that never existed before. When questioned, the technician said it was “normal,” then minutes after being asked to fix the creaking he caused, he then claimed the motor had failed and tried to sell me a $2,400 opener that at most costs about $650 retail. The technician repeatedly required my physical assistance to lift the door and activate controls because he came alone; unsafe and unprofessional. When asked for a valid Santa Monica business license, neither he nor the boss could provide one; instead, they manually typed a number onto a new invoice with no documentation. After researching, I found multiple garage door companies using the same phone numbers, emails, and addresses, many with reviews describing the same pattern of extreme overcharging, sudden new damages, shifting company identities, and unreachable supervisors. One of their listed addresses is actually a residential apartment that cannot legally be a business. Overall, the experience felt predatory, misleading, and unsafe, and I worry other customers - especially older or vulnerable people - could be targeted the same way. I strongly suggest verifying any garage door company’s license and identity before allowing them to start work, because this company certainly doesn't have either.
Ben, came out and fixed the garage door issue quickly on the same da.
I want to say thank you to this company for their hard work and dedication
This the best garage company I came across this jawn is fire keep it up
Great company the work was great and the crew was super respectful and accommodating, will call back !
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