Quality Overhead Door - Toledo

I can't say enough that would indicate my pleasure in doing business with this company. It started when I spoke with Heather on the telephone. She was extremely pleasant, very professional and her tone set the atmosphere for what would become an exceptional service visit from their tech. Wade called to inform me of his approximate arrival time and boy, was he on point. He answered all of my questions and didn't hesitate or pause when I repeated myself for clarification. He went above and beyond what I was expecting, explained the entire process and handled the job without any hesitate. Quality Overhead Door has the right name. They truly exhibit Quality in every aspect of their service. Thank you guys!!! I'll never use anyone else for any of my garage door issues!

The spring broke on my garage door stranding my car in the garage. I called Quality Overhead Door to fix it. The woman on the phone was compentent and friendly. She took my information and within 2 hours a technician arrived. The technician explained what was wrong and the solution. 45 minutes later he was finished. The technician cleaned up after himself and explained about the warranty. I was very happy with Quality Overhead Door. If I have any further issues with my garage door I will be sure to call Quality Door.

This is a company that truly stands behind their word. We choose them after several estimates. During the installation of two garage doors, we were told that it would probably be a few hundred more dollars as there was more extensive work than was quoted. I called the office and Lisa Roth took my call and assured me that there was no extra charge for their mistake on the estimate. The installers were professional and they did a great job. Highly recommend.

Such a fantastic company! They were able to get us in quickly with an appointment that accommodated our schedule so we didn't have to wait. Kirk was amazing and extremely knowledgeable. He fixed the issue promptly and with such care and expertise. The customer service was phenomenal. Thank you for hiring people who care and are kind! Thank you Kirk! Just give them a call and they will take care of you with excellent customer service and won't break the bank!

From start to finish the process was great. Started with Robb who came out and showed me options. After selecting the right door he gave me the time frame on when the door would be in and it was right on. The install team came out and were great as well. Installed all new parts. I was very satisfied with that. Overall I would recommend them to anyone looking at a new garage door.