Katharyn Orvis
Gerard was so helpful! He came immediately and helped get our car out! Safety was his top priority and made sure that we knew how to keep our family safe while we wait for our new door to be installed.
Taking CallsVerifiedGarage Door Companies in West Hartford, Connecticut
Precision Garage Door Service
Precision Garage Door Service specializes in residential garage-door service in West Hartford and across Connecticut and Western Massachusetts. It has been locally owned and operated since 1999.
Business Highlights
- It lists Connecticut license 0624720.
- It says it carries necessary insurance and will provide proof upon request.
- It describes its technicians as professionally trained.
- It says all work is guaranteed.
Service Area
Connecticut (except Fairfield County) and Western Massachusetts.
Taking calls through ProsGrade. Precision Garage Door Service is one of 11 garage door companies ProsGrade lists in West Hartford, Connecticut.
Listing details
4 services listed, including Garage door repair, Garage door openers and New garage doors and installation. Open 7 days a week. Rated 4.8 from 1,029 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Precision Garage Door Service compares with the other 10 garage door companies on ProsGrade in West Hartford, using public Google ratings and review counts.
- Ranks in the top half of the 11 West Hartford garage door companies on ProsGrade by Google rating and review volume.
- Rated 4.8 on Google, at or above the 4.8 average of other West Hartford garage door companies on ProsGrade.
- Has the most Google reviews (1,029) of the 11 West Hartford garage door companies on ProsGrade.
- One of 6 West Hartford garage door companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
4 services- Garage door repairsprings, cables, rollers and panels
- Garage door openersnew LiftMaster models; repair of existing openers
- New garage doors and installationsteel, carriage-house and custom wood; C.H.I., Garaga and Haas
- Garage door locksa few different lock types
Reviews
What customers say
Customers describe technicians as professional and timely, and clear communication about arrival times also drew praise. One customer said the work area was tidy afterward.
Customer Reviews
Philip Hennig
Josh came and diagnosed overall issues beyond door opener problems - fixed all necessary equipment and installed new opener. Appreciated it being done in a timely fashion and workplace was tidy and clean following his departure. Appt was originally cancelled due to major snow storm and they were able to come the day after - excellent service. Would recommend.
Kim G
Gerry Ouellette was great!! Kind, professional, timely, transparent—thank you! Highly recommend and will use them again! Price a little high- I’d like to see the service/diagnostic fee be put towards the labor…but otherwise- great customer experience!
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Frequently Asked Questions
Does Precision Garage Door Service offer emergency or same-day repairs?
It offers emergency service and same-day repairs based on availability, but does not provide after-hours emergency service.
How soon can Precision Garage Door Service install a new door?
Its schedule averages one to two weeks after the doors arrive from vendors. An earlier installation may be possible when a vendor has the door in stock at the time of ordering.
What warranty does Precision Garage Door Service provide on new doors?
The company describes manufacturer warranties for door panels, an extended parts-and-labor warranty and a workmanship guarantee; terms vary for lower-insulated doors.
Does Precision Garage Door Service remove old doors during installation?
It removes and disposes of the old door as part of the installation.
Does Precision Garage Door Service’s warranty cover commercial doors?
No. The warranty excludes commercial door installation and repair.