Precision Garage Door Service provides repair and replacement of garage door components and openers, along with tune-ups focused on safe, quiet operation. Technicians outline options on site and aim for efficient, same-visit completion when parts are on the truck.
Customers highlight quick scheduling, clear explanations of repair options, and efficient on-site work. The team communicates arrival windows and completes common repairs promptly, with testing and adjustments before leaving.
Serving homeowners and small businesses in Wilmington and nearby Cape Fear communities.
Repairs for broken springs, cables, rollers, and tracks; garage door opener repair and replacement; door balancing and safety tune-ups; panel and hardware replacement; remote and keypad programming.
Reviews frequently mention same-day or next-day appointments and technicians arriving within the stated window. Many customers note clear explanations of options and no-pressure recommendations. Workmanship on spring replacements, opener installs, and tune-ups is often described as efficient and thorough, with fair or reasonable pricing mentioned in several comments.
Garage door stopped working Sunday afternoon, called Precision and they sent someone out right away Monday. Brandon was friendly and informative. Gave me my options and didn’t pressure me one way or another. Completely replaced the opener within an hour and a half. Pricing was reasonable and couldn’t be happier with how quick the process was!
HelloI had a technical “ Brandon Radloff” come out to my house to service my garage door. He at very professional and had it working in under 45 minutes and programmed all my remotes. I way very happy with his work. This was a 5 stars and would use him again if I needed more service on my garage door. Stuart
My old garage door simply crashed on me so I called Precision. Someone called on me the next day. My absolute shout-out goes to Dustin Abercrombie (installer). Every thing he did was absolutely efficient and professional. Highly recommend!
The best company ever to take care of your garage doors! Brandon Radloff was the service provider and he was absolutely excellent. He arrived during the timeframe designated, was very respectful and courteous, and explained the whole process. As soon as he walked into our garage, he knew what was wrong with the doors and what he needed to do to fix them.! He gave us two options in repairing the doors. He went above and beyond by explaining to us what had happened and what he was going to do and then showed us what to do to maintain the doors. He is probably one of the best service providers of any company I have ever met. We will be recommending Precision to anyone and everyone needing Garage Door repair or servicing. Thank you Precision and thank you Brandon!!
Just great all around. Called Monday at 7:30 am, got an appointment from noon-2, diagnosed my issue, provided a fair quote, replaced the springs, replaced the rollers, performed a maintenance, tested it out. Fixed the problem, improved its performance. Technician (Camden) was smart, efficient and kind. World class!!
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Emergency service may be available for urgent issues.
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