Paradigm Homes

This is not a review I wanted to write but our experience working with Paradigm, for us, was one of such disappointment and frustration I had to. The quality of work fell far below acceptable standards for any construction project let alone a custom home build. We were forced to closely track progress, in most cases lack of progress, and demand corrections to work done poorly or incorrectly by unskilled labor. In our experience Paradigm was unable to provide competent leadership and effective project management. This led to persistent confusion between builders, subcontractors and us. Issues that could have been prevented were allowed to continue ie. after moving in discovering no water lines run to the master tub and upstairs laundry room as well as failing to install ANY insulation in one of the attics. These are just two from a long list of fails. Most troubling however was the way our concerns were handled by Paradigm. We were ignored, argued with and at times misled. Repeated patterns of gaslighting eroded our trust completely. By the time Paradigm left this project quality issues were so significant that we lost confidence not only in the workmanship but in the structural integrity of our home. We deeply regret choosing Paradigm builders and certainly cannot recommend them to others.

Paradigm Homes are beautiful and James and Tim are so wonderful to work with!! They truly care and take the time to listen and execute exactly what you want in your home, which is rare to find among builders. Highly recommend them to everyone I know looking to build a new home, or to do an extensive, or even small, addition!

It is my opinion that Paradigm is not a good company and I regret giving them my business. Paradigm threatened to pursue legal action against me for my previous review, so I am posting this new review to ensure anyone who reads it understands it only reflects my personal view that the company sucks. After a year of working together, we lost confidence in Paradigm and took our business to another company that then built us an amazing house and was wonderful to work with. The new company was creative, kind, and kept our project on schedule and on budget. I regret giving Paradigm my business and wish I had found my new contractor much earlier, it would have saved me a lot of time and money.

We moved into our new Paradigm home in Oakton VA in March 2024. We are very happy with the quality of the home construction, top notch materials used throughout the home and superior quality appliances/fixtures. We have had almost no issues since we moved in. For the minor issues, Tim and his team were very responsive and timely in making the corrections. The home is everything we had hoped for. Thanks for making our new home what we always were looking for.