Enhanced Homes

Enhanced-Homes recently built our new home in Arlington, and the experience has been outstanding from start to finish. Our daughter bought an Enhanced-Homes property a year earlier and had such a positive experience that we felt confident doing the same. Both homes are extremely well constructed, with high-quality materials and very attractive finishes that stand out from many other new builds in the area. The builder and his crew have been consistently on time, professional, and very responsive, handling questions and punch-list items quickly and thoroughly. They have repeatedly gone above and beyond what we expected, which has made the entire process smooth and low stress. Based on our experience with two homes in the family, we recommend Enhanced-Homes without hesitation.

STAY AWAY FROM THIS COMPANY . Last year, I decided to work with Enhanced to replace my roof. However, everything beyond the initial meeting was a complete disappointment. The process from start to finish was disorganized, careless, and entirely unprofessional. Communication with the office was poor; appointments were missed, subcontractor crews failed to show up multiple times, or left the job unfinished. What should have been a simple roof replacement dragged on for nearly a month and was ultimately left incomplete and defective. Shortly afterward, a serious water stain appeared on my ceiling. When Enhanced inspected the issue, they admitted that the roof curb they installed was not high enough to properly prevent water intrusion. Despite acknowledging this clear defect, they refused to correct their faulty workmanship. The previous roof system had functioned without any issues for years, yet their new work failed almost immediately. Independent inspections later confirmed that the work did not meet industry standards and was at best only about 75% complete. Two separate mold and moisture specialists also confirmed that the improper roof installation caused significant damage, resulting in repair costs totaling thousands of dollars. What was truly unacceptable, however, was the behavior of the business owner. He personally sent an email that was extremely rude, dismissive, condescending, and aggressive in tone. Instead of attempting to understand the problem or offer a solution, he used a defensive, accusatory, and disrespectful approach. Following this, all phone calls and messages were deliberately ignored. This behavior made it clear that he was actively avoiding responsibility. In addition, a close friend of ours purchased a home built by this company and experienced similarly severe issues, suffering significant financial losses. Working with Enhanced was a major mistake both financially and emotionally. I absolutely do not recommend this company and strongly advise others to stay away.

Ryan, Cindy, Raul and team are fantastic and we'd work with them again in a heartbeat. They did a full exterior renovation/refresh for us in late 2021/early 2022. 3 years later and our neighbors still talk about what a great update the work was for the neighborhood. And the Enhanced Team is still incredibly responsive to us if we have questions or need suggestions - even when they are busy with several builds across Arlington. What stood out to us is how well the entire Enhanced Team worked together to meet timelines, work through the unexpected issues with us, and connect us with quality sub-contractors that we still work with today. We've commented several times that we've not known another contractor who was as efficient and on point as the Enhanced team was. Ryan was always present and responsive on key issues and oversight matters. If there was an issue, we quickly resolved it together. I always appreciated his forthright and direct style focused on figuring out a fair and reasonable solution quickly. For example, in the frenzy of one particular day after the house color change/painting had been done, we noticed some speckling in a few places with the old color coming through. There was some confusion among everyone if/where the second coat had been applied. As soon as Ryan was involved, he immediately said that the second coat hadn't been applied everywhere and that all speckling would be addressed. And that's exactly what happened. I know plenty of contractors who might have said that all was done or simply spot treated sections we pointed out. Ryan clearly knows his business. Cindy is amazing and never lost track of a single detail across our project. She always kept us moving as homeowners alongside the crew since some of our decisions would impact the timeline as well. She was (still is) responsive, professional and clear in communications. Raul (and team) were phenomenal on site daily. In addition to being good at their jobs they were pleasant and treated us, our home and our neighbors with kindness and respect. Obviously no project is perfect but after years of working with a lot of different contractors on projects large and small, I would say that Enhanced is one that stands out the most for high quality project management. My only disappointment is that my future jobs may likely be too small for their busy portfolio.

I purchased $2.7M home from Enhanced Homes (EH) in August 2024. After 15 months, workmanship has proven to meet only minimum building code, leaving me with major post-purchase costs. I’ve spent thousands of hours and ~400% more money completing unfinished or omitted items a reasonable $2.7M home buyer expects. Sod Grass Failure from Hidden Construction Debris ~$20 K +13 weeks During construction I saw EH’s landscaper laying sod on clay mixed with construction debris—concrete, nails, pipe, glass, and rocks. Despite immediate notice, EH refused to fix. The grass looked fine through a mild spring but died once summer heat baked the debris. Seven lawn specialists confirmed roots burned by heated concrete and lack of soil depth. Correct replacement required removing debris, adding topsoil, and resodding (~$20K). EH dismisses this as “not a warranty item” and claims “it passed county inspection” and “looked green for ten months.” True but irrelevant, inspection only verifies appearance that day; the root system was doomed from the start. Wet Bar $6K+4weeks Original plans included a wet bar near the dining room. EH refused, saying installing it required moving a nearby HVAC grill, a task requiring minimal effort. After closing, we resolved the grill at no cost but paid $5,714 and 4 weeks of work to add the wet bar ourselves. Frozen Pipes & Ineffective Insulation $5K+4 weeks The Finished Room Over Garage (FROG) stayed 49F last winter because garage ceiling was poorly insulated. EH declined to pay extra ~$963 for adequate foam during construction. We paid $5,124 to remedy. The uninsulated FROG toilet drain froze. EH initially refused to fix it for $200, then relented after weeks of debate. FROG bathtub base had no insulation or plywood wall, exposed directly to winter air via soffit vents. Electrical $3K+2 weeks Every light switch was on/off. We spent $3,521 and much time installing smart dimmers EH could have added for extra $963. Another case of EH cost cutting during construction that costs buyers ~300% + time later. Internet Cables 2 weeks Ethernet cables were left unterminated without RJ45 ends, preventing internet access until we paid technician to add connectors. The structured-media enclosure wiring box was incomplete; we paid to fix it. EH would not do either item. The underground conduit meant to protect the buried internet line to the utility pole was never installed. When asked, EH owner Ryan Fubini said, “I offered a guy cash to install conduit, but he wasn’t interested.” Predictably the unprotected cable was later cut by a landscaper, damage conduit would have prevented Builder Response Rather than fix issues Mr. Fubini responded by warning of “legal consequences” for posting reviews and sent an inaccurate, unprofessional message to my wife, which she pointedly refuted. Virginia’s laws protect truthful consumer reviews and allow recovery of costs if sued. I’ve been copied on emails from other EH buyers to Fubini reporting similar concerns, yet Fubini continues to claims I’m his only dissatisfied owner. EH cites many five-star ratings, but they are for small remodel jobs, not full new-home builds. Initially I gave testimonial to buyer who bought $2.5M EH home; Fubini never thanked me Summary Tradespeople who built our house appear to be skilled, by lack formal oversight, project management and quality control. EH leadership prioritized speed and cost-cutting over reasonable finishes, quality checks, problem-solving, and warranty. Every problem follows the same pattern: EH spent the minimum to pass inspection, deny responsibility afterward. EH’s constant defense: “it passed Arlington County inspection” misses the point. Passing inspection only meets minimum legal standards at that moment. A luxury builder should exceed them, not hide behind them For anyone considering EH, hire rigorous inspector to check sq ft, structural, mechanical, insulation, finishes, and soil quality before closing. Our house looked impressive at closing, but EH’s minimal-standard approach created major costs for us later

We began our renovation/two story addition (~1400sf) with Ryan and his team in February 2020, and completed it in October 2020. Needless to say we hit some interesting challenges with the pandemic causing closures, supply chain issues, etc., but Ryan and his team managed to stay completely on track and we completed on time and on budget! Ryan and Scott were both very responsive, answering our questions, making changes as we moved along, and addressing any concerns we had. We made several changes along the way (including re-doing the entire kitchen at the last minute!) which they accommodated easily. Ryan was intent on making sure that when we were done, our house had a cohesive flow/look, so it didn't look like we just tacked an addition on the back. This included a substantial amount of work in the original part of the home, including electrical, paint, and cutting through existing walls. We have received several compliments from our neighbors on how pretty the house looks, and in particular that it all flows without needing to paint our brick (which we really did not want to do, to maintain the original look of the home). I would recommend this team to anyone!