Brook Chase by D.R. Horton

From start to finish, it was a pretty fast process. Bree the sales agent was extremely helpful and kind. The builder seemed to have an excuse for a lot of things. I had to do a lot of cleaning after move in, due to paint and glue on the floors in multiple places. Things like landscaping were not done when promised they would be. Closing got pushed back twice, which with a new build isn’t too bad. Closed at 430pm on a Thursday, power and was shut off at noon Tuesday and water the next morning. Even though I was told I had three business days to get everything switched over. I had to leave work to rush home to figure out the electric situation. The water was a process/application so it wasn’t instant to have on. Went a whole day without water. You would think after paying over 300k for a home and closing on a Thursday evening they could make sure you got your utilities switched over. Tried to check on the filter, which the “builder” himself promised he would change out. It was so full of dust and debris it covered me completely and fell to the floor filling the rooms hall and walls with dust. As a single mother of two children, my overall experience in buying my first home with DR Horton was subpar. Spend a little extra and go with another builder.

Working with Lisa, Angela, and their team was truly an outstanding experience! From the very beginning, they made us feel valued and in great hands. A special shoutout to Angela, who is nothing short of amazing! Her patience and attention to detail are unmatched, she took the time to understand every aspect of our needs and exceeded our expectations. We’re beyond grateful for her dedication and professionalism. If you're looking for a team that genuinely cares and delivers exceptional results, Lisa and Angela are the ones to go with! Highly recommend! Our experience with Lori was exceptional. As first-time homebuyers, we greatly appreciated her keen listening skills and her ability to connect us with a remarkable team to support us throughout the process. Lori is not only flexible and easy to reach but also incredibly personable and dedicated to ensuring the best possible home-buying experience. Thanks to Lori and her team, we’ll carry fond memories of this journey for years to come. We highly recommend her services to anyone entering the market.

I have thoroughly enjoyed my experience working with Angela and Lisa. They have consistently demonstrated kindness and support throughout the building process, and their assistance has continued even after I moved in. They are highly responsive and incredibly knowledgeable in their field. Additionally, they advocate for homeowners, ensuring that we have the best possible experience. I truly appreciate their dedication and commitment to excellence.

5 Stars I’m so impressed with Brook Chase by D.R. Horton! The homes in this community are beautiful, and the neighborhood has a warm and welcoming vibe. Lisa and Angela have been incredibly helpful throughout the process, providing top-notch service and ensuring that all of my questions were answered promptly. Their professionalism and dedication make all the difference. If you’re looking for a fantastic community with exceptional customer service, I highly recommend checking out Brook Chase! Thanks again to Lisa and Angela for their outstanding support!

Best home buying experience ever! From the start, Angela and Lisa showed us homes, gave us info, and let us choose where we wanted to be in the neighborhood. They kept us updated on the construction progress. We met Hugh, our builder, while checking on our house one time. He took the time to answer all our questions. All three employees walked us through the construction and closing process. After we closed on our home, Hugh, Angela, and Lisa still helped us with any questions or help that we asked for. This has been an amazing journey for us and we are so happy with our home! It is the same floorplan as the model, so it’s been helpful to figure out how we wanted to arrange our furniture! Our kids enjoy sitting at the kitchen island while I’m making dinner. We often find ourselves eating at the kitchen island instead of the dinner table. We can’t wait to host our family’s Thanksgiving dinner this year with all the space we now have!