Ben Stout Construction

The process of buying our home sucked.. no one left a key for us to get in after signing the papers it was locked up inside the house while original keys were on fed ex , they sent someone out who climbed in the second story window to get us in leaving the trim chipped and scuffed up (thankful to have gotten in) but have reached out to have the window frame fixed for three months NOTHING! The paint job on the inside is HIDEOUS we could’ve painted better with our eyes closed…blue tape walk through was POINTLESS paint peeling from a lot of places , dry wall screws can be seen EVERYWHERE, dirt in the spray painting maybe if they stayed off the Modelos that we found all over our home it may have been half way decent. ??

Let me begin by saying that we truly love our home. It’s beautiful, and we were so excited during the process of finding the perfect place for us. However, in the midst of that excitement, a few concerns were easy to overlook—some during the search, and others likely missed during the final stages of finishing the home. For a home that is only a few years old, we’ve experienced more challenges than we ever anticipated. Our heat went out in 90–100 degree weather and required four service visits, including their master technician. We spent nearly $1,000, yet the issue still wasn’t resolved—we were still having to replace blown fuses ourselves. Our dishwasher leaked and stopped working properly, the heat went out again but now it’s 40 degrees outside, and we recently discovered water around the kitchen light fixture. We also learned that the fireplace was improperly installed, and the portion that allows heat to be released had been completely covered—something that should have been caught during the build and could pose serious concerns. In addition, every exterior door has gaps large enough for critters to enter, the window screens allow bugs inside, and there are noticeable dips in the shower floors, just to name a few. There are only two of us living here, so this level of wear and stress has been surprising. I’ve never lived in a new home before, but I’ve also never lived in one that caused this many unexpected frustrations. I’ve reached out to every company connected to these issues—often including photos—yet I have not received responses. I share this not out of anger but as a gentle reminder: purchasing a home is a long-term commitment, one that should bring joy, peace, and confidence. I hope future buyers take the time to carefully evaluate all aspects of their home so they can enjoy it fully from the very beginning.