Britton Homes

It was a pleasure working with Dave, Ryan and crew from Britton Homes. Dave had told me during our first meeting that they would be prompt with responding and he was true to his word. Often times he or Ryan would respond within the hour. They are a little higher as far as price, but you get what you pay for! The quality of work was exceptional.

We are SO happy we ended up working with Britton Homes. We absolutely recommend using them for your home renovation projects. We were very impressed with all aspects of the work, but here are a few highlights.

We used them for a full kitchen / dining room remodel, with a mudroom add-on. Besides what you would expect from a kitchen remodel, the work also included enclosing our breezeway and adding new footings to expand the footprint of the house. Length of project: about 4.5 months (final timing was only like a week behind the original schedule, which if you ask us was a month ahead of our expectations).

Professionalism / Customer service:
The folks at Britton are fantastic and they seem to have found the best folks in the field. Every person we met (from the day-to-day project manager, to the lead builder on site every day, to every subcontractor brought in (plumbing, electrical, etc) were all just great folks. Good people doing a good job. They were attentive to every single question, comment, and update we threw at them.

Cost:
In the initial conversations, Britton indicated that the way they do business was to do a very thorough scoping of the project and then the “estimate” provided is the number you pay, unless you change the scope. This was a huge selling point for us after hearing so many horror stories about contractors. As we went through the work, they would reach out with things that we should consider and how much additional it would cost. We said yes to some ideas, no to others. The final bill came and it was the exact amount agreed upon plus the amounts agreed to as we went. While not the lowest cost bid we received, having the certainty of the cost was great.

Quality:
We are very happy with the result. We’ve been living in our updated house for a couple months now and we haven’t had any issues. Everything is of excellent quality and looking like a million bucks. We are so proud to show off our new kitchen area to everyone we know.

In summary, we give Britton 10 out of 10 stars.

Attached are some after pics (and a couple before pics too just to give some idea of the complete overhaul our house was given!) to show off our amazing new space!

I have worked with Dave, Ryan, Jim, Patrick multiple times over the last 10 years. They are the best at what they do. I had three projects done on my house, with the last one being the largest, longest and most challenging. During the entire process they maintained a clear channel of communication. Kept me up to date on project and timing. The Britton home's team is amazing to work with; they will listen to you and will make sure that your ideas are implemented appropriately. Iam very happy with the new addition and it's better than what I envisioned. More than anything else, they are great people to work with and will work with you in overcoming all the challenges for your construction project. I never felt alone in the entire process and the knowledge that the project is in really good hands gave me the peace of mind. I strongly recommend Britton homes to anyone considering a house project.

We have worked with Britton Homes on two projects and plan to work with them again if we have any future projects. They were amazing to work with (and we have worked with other contractors before). From the very start, we felt comfortable with them. They made excellent suggestions and were always available to talk if we had questions or concerns. They did a complete kitchen renovation for us in 2020 which we still love every day and a mudroom add on / living room renovation in 2023. We loved that they were very clear with communication, including a shared google calendar which was updated regularly and that we could text the project manager at any time and he was super responsive. We recommended them to a friend of ours who had a very large renovation project and she was also thrilled with their work.

We have worked with Britton Homes on two projects and have absolutely no reservations recommending them. They have been a pleasure to work with and everything from the quality of their work, their attention to detail, to their communication has been excellent. For our kitchen, they gave us a general calendar at the beginning and all work was performed on schedule. The only snag we had was out fault as we picked out flooring which required extra maintenance (oiling!!) and Ryan and his team were the ones that brought it to our attention to make sure we knew. Since we did not know when we picked it out and we did not want the additional maintenance, they helped coordinate switching the flooring at the last minute.

We’ve always felt that they genuinely want to do the best job possible and do things right. When we did our living room we got a few quotes and they were slightly higher, but it was well worth it. That project involved raising the ceiling which involved adjustments to how the roof was framed. They were always up front about what parts of a project might cost or have delays (ex. The roof framing adjustments or ordering cabinets during the pandemic) and worked with us to make sure things were picked out and ordered on time.

When we did the kitchen we didn't even consider using anyone else. And when the time comes for another project we will be using them again.