Business ProfileHome Builders in Guelph, Ontario
Terra View Homes
Terra View Homes began in 1991 and builds new and custom homes in Guelph and Southwestern Ontario. Its Hart Village community offers Net Zero Ready single-detached homes.
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Business Highlights
- Terra View Homes is a licensed and registered Net Zero builder.
- Terra View Homes is registered with the Home Construction Regulatory Authority.
- Terra View Homes has built exclusively ENERGY STAR-certified homes since 2006.
- Terra View Homes has been named Green Builder of the Year for six consecutive years.
- Terra View Homes provides a one-year comprehensive material-and-labour warranty.
- Terra View Homes provides a two-year warranty for items including water penetration and heating, electrical, plumbing and mechanical installations.
- Terra View Homes provides a seven-year major structural-defect warranty.
Service Area
Guelph and Southwestern Ontario.
Public local listing. Terra View Homes is one of 11 home builders ProsGrade lists in Guelph, Ontario.
Listing details
5 services listed, including New homes, Custom homes and Net Zero homes. Open 5 days a week. 23 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Terra View Homes compares with the other 10 home builders on ProsGrade in Guelph, using public Google ratings and review counts.
- One of 11 Guelph home builders on ProsGrade.
Services Covered
5 services- New homesPre-construction opportunities
- Custom homes
- Net Zero homes
- Net Zero Ready homesSingle-detached homes at Hart Village
- Quick-closing homesDesigner Series; move-in ready, quick occupancy
Reviews
What customers say
Homeowners report delayed and unfinished fixes: one said fixes took repeated follow-up and up to a year to address, while another said smaller issues were never resolved. One customer attributed bathroom-ceiling water marks to an upstairs shower and said Terra View offered no help after the Tarion warranty expired; a separate customer reported flooding whenever it rains. Another homeowner described a messy repair uncovered during a powder-room renovation, and one customer called a sales representative rude.
Customer Reviews
No one knows
We have bought a house from them 30 years ago so we have decided to reach out to them again. I know we’ve had very good experience in the past but this time dealing with Shelly is something. No patience at all. She is very rude and I hope you guys get a different sales person. Because of that we will not be buying a house again.
Amy Lin
My parents had bought a pre-construction home from Terra View a few years ago. There were a few issues with the home that required fixing during closing but due to COVID a lot of it was delayed which is understandable. We eventually had most things fixed but a few smaller issues were never taken care of.
Fast forward a few years and we find some water marks in the ground floor bathroom ceiling and noticed that it was due to an accumulation of water from the shower upstairs. They did not waterproof the shower properly at the time and the condensation had caused the water marks in the bathroom below. This is an obvious indicator of poor workmanship.
When we reached out to Sarah at Terra View, we were informed that our warranty from Tarion had expired after 2 years. However during those two years it was peak COVID and nothing would have gotten fixed anyway. Moreover, how would we have known that the shower wasn't waterproofed correctly if we didn't see any signs at the time? Instead of any help or accountability we were just told the same thing over and over again that warranty has expired and to reach out to a contractor.
Would not recommend to buyers or definitely buy with caution. Definitely check everything thoroughly during closing and initial occupancy because rest assured you won’t be getting any help from Terra View if you need to fix anything beyond their Tarion warranty.
CV
I moved into my house almost 30 years ago.
Just doing some bathroom renovations, and this was what was facing me when I took out the powder room vanity!
Not only was the very small room not the right size. This is how they try to fix it and left this absolute mess and just covered it over.
I wonder what other kind of disgusting surprises I will find during my renovations!
This is absolutely unacceptable for a builder to leave a brand new house in this condition.
Buyer Beware
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Frequently Asked Questions
What steps does Terra View Homes include in its homebuilding process?
The process includes blueprints, colour selections and a final walk-through.
What home-maintenance requirements fall outside Terra View Homes' Tarion coverage?
Some new-home systems and features requiring consistent homeowner maintenance are not included under Tarion warranty provisions.