Entrenchment Hill by Kerley Family Homes

UPDATED review: Our initial experience with this sales team was great. Colleen was responsive, kind and communicative. Once we went under contract to build our home is when issues began. Our home took about 6 months longer than promised to be built, and once in the home we experienced severe issues with the craftsmanship not limited to stone work falling off the front of the home, poor irrigation causing erosion, kitchen cabinets falling off the wall, failing closet systems, and more. All issues and blame was often passed off to the contractors in which Kerley employed to build the home. With every new home, issues are expected as perfection is not achievable. The issues we experienced were outside of what could be excused as normal, despite being expected to accept it as the status quo. All issues were eventually addressed by Kerley, but not without a year's worth of contractor appointments, missed contractor appointments, calls, emails, texts, and a lot of stress. In our case, to get the home we were promised and in the condition promised, took a lot of work on our end to fight for.

Dear Colleen, We would like to thank you for all the work you’ve done for us - You helped us build our dream home, provided support and services seamlessly and efficiently. We appreciate your expertise and guidance till the closing and after sale, and we can’t wait to refer you to our friends and family in the future. It was a pleasure and honor working with you and the KF team! Thank you again for all your care and attention. We appreciate everything you’ve done! You’re the best! Sincerely, Jayesh & Vina Chaudhari

Buying our home from Colleen and the entire Kerley Family Homes crew was absolutely amazing! The communication, attentiveness, professionalism, and overall service is second to none. Not to mention the quality of home that Kerley delivers is unmatched by other home builders. Thank you so much Colleen for everything that you have done in the process!