Brittney Ladner
Terrible service and wouldn’t recommend this business to anyone stay far away. This is how they do concrete work; leave wood 2x2 in slab and try to patch with quickcrete and then lie and say it was fixed!
Taking CallsVerifiedHome Builders in Mobile, Alabama
Heritage Homes
Heritage Homes is a home builder based in Mobile that has built nearly 4,000 houses. It serves counties in southern Alabama, southern Mississippi and the northwestern Florida Panhandle.
Business Highlights
- Heritage Homes has been family-owned for almost 40 years.
- Heritage Homes provides every home it builds with a one-year workmanship, two-year systems and 10-year structural warranty.
Service Area
Mobile, Baldwin and Washington counties in Alabama; Jackson, Harrison, Hancock, George and Greene counties in Mississippi; and Escambia, Santa Rosa and Okaloosa counties in Florida.
Taking calls through ProsGrade. Heritage Homes is one of 8 home builders ProsGrade lists in Mobile, Alabama.
Listing details
4 services listed, including Homes built on customer lots, Home plans and modifications and Early lot inspections. Open weekdays, closed on weekends. Rated 3.8 from 67 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Heritage Homes compares with the other 7 home builders on ProsGrade in Mobile, using public Google ratings and review counts.
- Ranks in the top half of the 8 Mobile home builders on ProsGrade by Google rating and review volume.
- Has the most Google reviews (67) of the 8 Mobile home builders on ProsGrade.
Services Covered
4 services- Homes built on customer lotsMonolithic slabs with rebar; stick-frame walls; engineered roof-truss system
- Home plans and modificationsOver 50 floor plans; modifications to standard plans
- Early lot inspections
- Concrete driveways and sidewalks
Reviews
What customers say
Two customers who praised their builds highlighted helpful staff and communication during construction. One customer praised Logan Hall for accommodating their schedule during minor warranty touchups and completing an extra walkthrough. Customer complaints included warped floors beside French doors and a warranty claim denied over a cable run by the door; another account described wood left in a concrete slab with a quickcrete patch, while an earlier account reported used cabinets and a roof hole that caused water damage.
Customer Reviews
T Mann
We had our house built with Heritage in 2025 with Butch as our contractor and he was fantastic and very helpful. They did a fantastic job- we even hired an inspector to come and double check everything before completion and he was impressed with how well our house was built. After a year, we scheduled our warranty call for a few minor touchups that happened over time. Logan Hall was fantastic and worked with our insane schedule to fix everything without hesitation and made sure that we were satisfied with all the fixes and did an extra walk through to make sure if there was anything we were missing. If we ever build a home again we would happily chose another plan with Heritage Homes!
John Knowles
After 1 year of having our house built the floors are warped by our french doors. Made a warranty claim and was denied from a cable being ran by the door. Even tho the builders did not caulk the exterior of the door correctly. Claiming that the cable is the cause of the water getting in.
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Frequently Asked Questions
How long does Heritage Homes take to build a home?
Heritage Homes estimates about 7–8 months for construction and approximately 8–10 months from contract signing to move-in for a financed home.
Is lot clearing included in Heritage Homes’ home price?
Lot preparation is not included in the home price. Heritage Homes can help find someone to clear or level the lot.
How are Heritage Homes warranty visits scheduled?
The limited workmanship warranty is administered under the standards in the 2-10 Warranty Booklet. Warranty work is scheduled during business hours when the homeowner can be present.