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Shaddock Homes

Plano Home Builders
Ranked #5 in Plano | Grade B+
4.70 (216 reviews)

Shaddock Homes

Plano-based home builder offering community builds, floor plan selection, and coordinated construction with regular buyer updates.

Why Homeowners Choose This Business

Homebuyers interact with dedicated sales and construction managers who guide lot selection, floor plan choices, and design options. The process emphasizes regular updates, clear timelines, and issue resolution to keep builds on track from contract to close.

Service Area

Dallas–Fort Worth metro, including noted activity in Frisco, Prosper, Celina, McKinney, Parker, Fate, Forney, Mesquite, Rockwall, and Fort Worth.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average for Google rating.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  New Home Construction
  Single-Family Homes
  Planned Communities
  Design Selections
  Construction Management
  Quick Move-In Homes
  Pre-Closing Walkthroughs
  Post-Close Service
  DFW home builder
  Spec Homes
  Model Homes
  Floor Plan Design

New home construction, community-based builds, design selections coordination, construction management, walkthroughs and orientations, and post-close service coordination.


Recent Reviews

4.70

(Based on 216 reviews)

Reviews frequently note responsive communication from sales managers and construction managers throughout the build. Buyers mention attention to detail during walkthroughs and follow-up, including handling punch lists and addressing issues after move-in. Several comments highlight clear guidance on selections and timelines, with quick responses to questions. A few reviews describe prompt resolution of warranty-type concerns, including coordinating repairs efficiently.

Google Review
Prasenna Chellappa on Shaddock Homes

We recently constructed our new home with Shaddock homes. This was our first experience with building a home from scratch. We couldn’t have been in more safer hands than the Shaddock team.
Our journey started with insightful guidance and support from our sales agent, Karen, in choosing our home site, floor plan and elevations. Her keen eye to detail, commitment to ensure customer satisfaction by addressing all our questions, offering solutions with her expertise in this field ensured that we had both a good start and support during the entire build process.
Our construction manager Sam was an experienced professional with many years of experience in this field. He made sure to communicate progress on the build and also helped us make the right choices by offering insights while finalizing aspects of the build. He also made sure to let us know every aspect of the house in detail while home closing walk through.
I would also like to mention our warranty manager Bailey, a cheerful and helpful person who always addresses our queries and concerns in a timely fashion.
Overall our experience with Shaddock homes from lot to build to move in has been a pleasant experience. Thank you Shaddock team.

Google Review
Madhu Kumar on Shaddock Homes

We recently completed our home with Shaddock Homes, and the entire experience has been nothing short of amazing!

From the very beginning, Karen (Sales Manager) made the process smooth and enjoyable. She was friendly, patient, and always quick to respond to all our questions, no matter how small.

Bo (Construction Manager) did an outstanding job building our home. He not only delivered to meet our needs but also showed incredible attention to detail throughout. Sam is knowledgeable, approachable, and made sure every concern we had was addressed promptly and professionally.

Bailey (Warranty Manager) has been equally fantastic—always proactive, responsive, and committed to ensuring any warranty requests are handled quickly and efficiently.

Google Review
Matt P on Shaddock Homes

We purchased and built our home with Shaddock, and we recently had an issue with our driveway. Upon notifying Shaddock, Mike Brown and John Jay (JJ) immediately responded to me to seek more information about what the issue was. Within one week of explaining the situation and providing photos, Mike and JJ had arranged for a nearly full replacement of my driveway. They managed the project flawlessly to ensure the work was done correctly with high quality. Upon completion, they returned to check every little detail and then brought in landscapers to make sure that my yard was in perfect condition all the way up to the edges of my driveway. Now everything looks as good as new and I have no issues with my driveway. I was so impressed with the friendliness and professionalism with which Mike and JJ addressed my situation. It reminded me of why I was so happy to be a Shaddock customer. Thank you Mike and JJ for truly going above and beyond to give me a wonderful experience and keep my home in outstanding condition.

Google Review
Cassie Morgan on Shaddock Homes

We recently built our home with Shaddock Homes, and the experience was truly wonderful from start to finish. George was absolutely incredible to work with — not only did he guide us through every step of the build with patience and expertise, but he also went above and beyond by offering thoughtful suggestions to help us sell our previous home. His knowledge, attention to detail, and genuine care made such a difference and gave us so much confidence throughout the process.

Kevin was also fantastic during construction, always keeping us updated and ensuring everything stayed on track. And since moving in, Bailey has been our go-to whenever an issue arises with the house. He’s responsive, helpful, and quick to resolve anything that comes up, which has given us great peace of mind as new homeowners.

Building a home can feel overwhelming, but thanks to George, Kevin, and Bailey, the entire experience was smooth, enjoyable, and exceeded our expectations. We’re so grateful for the team’s professionalism and care — and we absolutely love our new home!

Google Review
Abhinay Raja on Shaddock Homes

Fantastic Home Buying & Building Experience with Shaddock Homes

We recently purchased our new home with Shaddock Homes at Hillside Village and the experience has been wonderful from start to finish.

Jackie, our sales representative, made the entire buying process smooth and stress-free. She patiently answered all our questions, guided us through design options, and kept us updated on timelines. We always felt well-informed and supported during each step.

Our construction manager Micheal was outstanding. He was detail-oriented, proactive in addressing our concerns, and made sure the build stayed on track. He kept us updated with progress photos and walkthroughs and explained the “why” behind construction decisions in a way that made us confident about the quality of the build.

After move-in, Bailey Jay (our warranty manager) has been incredibly responsive and helpful. Any small touch-ups or warranty questions were addressed quickly and professionally. It’s clear the team stands behind their work even after closing.

Our home turned out beautifully, and we truly appreciate the craftsmanship, attention to detail, and the people who made the journey so positive. We’d highly recommend Shaddock Homes — especially Jackie, Micheal, and Bailey — to anyone looking for a builder who cares about both the product and the homeowner experience.

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Frequently Asked Questions

They build new construction single-family homes within planned communities in the Dallas–Fort Worth area. Floor plans and available homes can be explored on their website or by contacting the Plano office.

Homebuyers select a community and floor plan, make design choices, and receive progress updates from a sales and construction manager. Pre-close walkthroughs and orientation visits help identify final details before move-in.

Model homes and quick move-in options are listed by community on their website. You can also call the Plano office to confirm current availability and touring hours.

Customers typically work with a dedicated sales contact and construction manager who provide updates and respond to questions. Many reviewers note timely replies and proactive communication during key milestones.

Post-close issues are generally coordinated through the team that managed your build or via the service contacts provided at orientation. Reviews indicate the company responds to concerns and schedules repairs when needed.
 Verified Listing

Opening Hours


  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.70 (216 reviews) FeaturedPro Business
Address
2400 Dallas Pkwy #460, Plano, TX 75093
Phone
Business Type
general_contractor

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