Genuine Custom Homes

We recently worked with Genuine Custom Homes, and honestly, we couldn’t be happier with how everything turned out. From start to finish, the team was professional, kept us in the loop, and really cared about doing great work. They listened to what we wanted, offered helpful suggestions, and made sure every detail was just right. The craftsmanship is beautiful, they finished on time, and the whole process was way smoother than we expected. Our new home is even better than we imagined. We’d recommend Genuine Custom Homes to anyone looking for reliable, skilled builders who actually care. We’re thrilled with how it all came together.

We had an exceptional experience working with Genuine Custom Home builders. From start to finish, their team demonstrated outstanding professionalism and expertise. Communication was top-notch throughout the entire project—they kept us informed every step of the way and were always quick to address our questions. We were especially impressed by how seamlessly they collaborated with our architect (George) and designer (Anya), ensuring our vision of our forever-home, came to life exactly as we’d hoped. The construction process was remarkably streamlined, and they completed our home in a timely manner without ever compromising on quality. Their attention to detail was evident in every corner of the house, and they managed to stay on budget, which we greatly appreciated. Michael was a pleasure to work with from the very beginning—friendly, approachable, and incredibly helpful in getting us started. Karl and Dennis were equally impressive, bringing their deep knowledge and responsiveness to the table whenever we needed guidance or updates. What truly stood out was their flexibility and positive attitude. Deep into the building process, we decided to make some significant changes that required redoing portions of the framework and drywall. I was worried this might frustrate the team, but Karl’s response was, 'No problem, I want you to love the house.' True to his word, he and the team made the adjustments quickly and efficiently, keeping the project on track. That kind of customer-first mindset made all the difference. We also can’t say enough about Anya, our amazing designer. I can be very particular and indecisive, which can be daunting when you’re choosing every single detail of a custom home. Anya was incredibly patient, yet she kept us moving forward and helped us make decisions with confidence. Our meetings with her were always fun, productive, and left us excited about the next steps. Genuine Custom Home made what could have been a stressful process feel smooth and enjoyable. We couldn’t be happier with our new home and would highly recommend them to anyone looking for a reliable, professional, and easy-to-work-with builder!

What can I say but kudos to this team - Michael, Karl, Dennis, Anya, and Jordan made our dreams come true. We came to San Antonio because we decided to retire in the area. We began to look for a builder. When we were introduced to Michael, we knew GCH was the builder we wanted to work with because we always dreamed of a custom build. He took a tour of our lot the day we asked to work with him and gave his honest opinion on where to build on the lot. He kept in touch with us even before we moved into the area. He was honest from the beginning of what our cost estimate would be. Michael took his time in meeting with us through each phase of the build by explaining what we needed to know before we started. Anya was patient and creative, in helping us to design the interior of our home. Jordan gave us the slam dunk with our fixtures. Karl was fantastic in explaining everything on site. Dennis was detailed in ensuring the interior was completed correctly. Throughout the process his entire team took their time with us to make our home beautiful and unique. Even when we had questions, his team was patient and efficient with their answers. Their perseverance throughout the process was just a testament of their integrity and professionalism. I am so glad we chose this team to build our forever home. If you are in the market for a true custom builder in the San Antonio area, do yourself a favor and look no further. Choose Genuine Custom Homes to make your dreams come true.

If you are seeking a custom builder, look no further! I don't know how there can be anyone better than Genuine Custom Homes! My dream home is now my forever home thanks to Michael, Karl, and Dennis. Their tremendous expertise in home building was evident in every part of the process, from helping me find a great mortgage broker to suggesting enhancements to my architectural plans to setting realistic expectations about the cost and schedule. Despite my many questions – and many mid-course changes -- they never wavered in their exceptional professionalism, responsiveness – and patience. The GCH team is the best! Thank you so much for making my forever home a reality!

My wife and I looked at least at 10-12 different builders in the San Antonio/New Braunfels area over a 14-month period. We looked at Trac-Builders and Custom Builders and were fortunate to find GCH. We heard horror stories regarding custom builds, but once we met with Michael and Karl, they assured us that they would do all they could to make our experience a good one, but they also were real and candid about some of the things we might experience; with this transparency, we knew we had found the RIGHT builder! From the planning and design phases to closing, GCH and their associates were attentive to our desires and needs. They have the experience to listen and make expert recommendations and/or suggestions. Although they had several homes at various building phases, GCH made us feel like our home was a priority throughout the process. It has been almost 11 months since we moved into our beautiful GCH custom home and we are very happy with everything GCH did to make our dream home become a reality. It is evident that GCH takes great pride in what the customer service and product they provide to customers. If we had to do it all over again, we would not hesitate to call Genuine Custom Homes! Thank you GCH, especially Karl, Michael, and design team for making our vision of a dream home become a reality! Sincerely, Wes & Becky