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Business ProfileVerifiedHome Builders in San Jose, California

Robson Homes

Listed in San Jose 24 reviews(408) 345-1767

Robson Homes is a homebuilder founded in San Jose in 1989. It builds throughout Silicon Valley and the greater Bay Area as a design-focused production builder, with curated included features and an options program rather than fully custom homes.

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Business Highlights
  • Robson Homes is family-owned.
  • Its homes carry a one-year Customer Care warranty and a 10-year builder warranty.
  • Robson Homes has an in-house Customer Care team providing timely, professional service to homeowners.

Service Area

Silicon Valley and the greater Bay Area, including Newark and Campbell.

Public local listing. Robson Homes is one of 7 home builders ProsGrade lists in San Jose, California.

Listing details

5 services listed, including Single-family home neighborhoods, Townhomes and Multi-family residential communities. Open weekdays, closed on weekends. 24 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Robson Homes compares with the other 6 home builders on ProsGrade in San Jose, using public Google ratings and review counts.

  • One of 7 San Jose home builders on ProsGrade.

Services Covered

5 services
  • Single-family home neighborhoodsFour-bedroom homes at Marabel in Newark
  • TownhomesTwo to four bedrooms in Campbell
  • Multi-family residential communities
  • Mixed-use projects
  • Retail spaces

Reviews

What customers say

Homeowners describe smooth buying processes and clear communication. Several also praise the homes' craftsmanship and attention to detail. One buyer says the home was completed before its promised deadline, while another highlights timely warranty repairs.

Customer Reviews

Adrian S

We have been following Robson Homes for a number of years and have always been impressed with their build quality and craftsmanship based on their model homes, so we had high hopes going into this process. I am happy to say that the reality matched our expectations, and we are now proud homeowners of a Robson home. Our experience began with a wonderful conversation with Christina. Moving forward, we developed a great relationship with Lee Ann, Katie, and Charles. Everyone on the team was incredibly willing and open to listening to our needs. We are not easy-to-please buyers; throughout the process, we had some challenging and non-standard requests. Despite Robson not being a "custom" home builder, the team always tried to go above and beyond to ensure our wishes were met within their constraints. Having had a not-so-great experience buying from a national home builder in the past, we naturally had some skepticism. That skepticism was quickly addressed when we met the superintendent, Jay. Jay truly understands the homeowner's perspective and refuses to take shortcuts; he treats the home as if he were building it for his own family rather than just checking boxes. He was incredibly patient with our questions, always taking the time to explain the 'why' behind specific construction details. If a challenge came up, he didn't just report the problem; he came to us with thoughtful solutions ready to go. I consider myself a very detailed person, and Jay would consistently go above and beyond to ensure everything not only met but exceeded specifications. Jay is truly an amazing asset, and Robson Homes should try its best to retain him as it is very rare to find such a person. A home is a long-term asset, and we understand that with any human-made product, minor adjustments are to be expected. We have been very impressed with Robson’s willingness to address small repairs and fixes proactively and responsively. I have absolutely no complaints and would highly recommend them to anyone looking for a quality home.
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Basak Pasali Soudodi

Buying our new home from Robson Homes has been such an incredible experience. From start to finish everything went so smoothly and they even completed our home before the promised deadline. The quality is outstanding and every detail feels thoughtful and beautifully done! As a realtor I have seen many new constructions, and I can honestly say Robson Homes truly stands apart. Their craftsmanship, design, and service are exceptional. Every person we met was professional, kind, and genuinely passionate about what they do. It is rare to find a company that makes the process this seamless, fun, and professional all at once. We are so happy to call our Robson home home :)
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Timothy Yung

We’ve had the pleasure of owning not one, but two Robson Homes, and our experience has been nothing short of exceptional. Our first home was purchased new in 2019 in the Orchard Heights community. From the start, Robson Homes impressed us with their attention to detail and willingness to accommodate customizations — including electrical, speaker, and network pre-wiring — that made our home truly fit our lifestyle. The home buying process was smooth and professional, but what really stood out was the post-purchase support. Years after moving in, our salesperson, Lee Ann Williamson, remained incredibly helpful and responsive. Whether we were looking for part numbers, paint and stain swatches, or even building blueprints, she was always just an email away. More recently, we purchased our second Robson home — this time a resale in the Mission Heights community. Although we weren’t the original buyers, Lee Ann once again went above and beyond to help us with information and support, even though she wasn’t involved in the transaction. It speaks volumes about the company’s commitment to quality and long-term care for their homeowners — not just for first-time buyers, but also for second-hand owners. Robson Homes builds beautiful homes and backs them with a level of service and integrity that’s hard to find these days. We’re grateful to be part of two Robson communities and can’t recommend them highly enough.
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Frequently Asked Questions

How does Robson Homes’ Trade-Up Program work?

At select communities or for select homes, the program lets a buyer purchase a new Robson home while Robson Homes buys the buyer's existing home directly, if it meets the program criteria.

Does Robson Homes offer home financing?

Robson Homes does not provide home financing. Buyers need approval for a home loan through an approved lender or proof of funds, but they are not required to use one of the approved lenders.

What counts as a Robson Homes customer-care emergency?

The 24-hour emergency line handles emergencies such as an imminent threat of damage to the home or common elements, or an unsafe living condition caused by a construction defect.

How quickly does Robson Homes respond to non-emergency homeowner requests?

After a service request, a team member follows up within 24 hours, or on the next working day if it is a weekend or holiday.