HiLine Homes of Poulsbo

We had an excellent experience with Hi-Line and couldn't be happier with the end product. Everyone we worked with was great and our project manager Paul was very professional, responsive, and knowledgeable. You can't beat the value and we would work with them again in a heartbeat.

We recently had our home built by HILINE for our project, and we couldn’t be happier with the results! From start to finish, the entire process was smooth, efficient, and professional. A huge shoutout to our project manager PAUL, who went above and beyond to ensure everything was completed on time and to the highest standard his attention to detail, clear communication, and problem-solving skills made all the difference. He kept us informed every step of the way and handled every challenge with expertise and confidence. We are so happy with our home, and with Hiline!

I am writing this, because I feel that it is my obligation to advise/warn people that are thinking about building a HiLine Home through this office in Poulsbo. Long story short from beginning to end it was a complete nightmare. We were juggle around to four different project managers which is never good. Right from the start they missed the foundation pour by 3 feet. They also put the electrical and plumbing on the wrong side of the house for the septic. They poured pier pads that were incorrect and took months for them to repair. There were so many mistakes that just kept pushing us behind more and more. At one point under the project manager of Michael Dillon the house basically sat for five months with nothing being done. Is cost our family close to 100,000 over budget because of all the setbacks and them raising the cost of everything. We also had to move our family four times with a newborn. I constantly asked what his issue was or how I could help, and he was just never responsive. By the time he was fired, it was too little too late. All I can say is if you were thinking of building with this office count your lucky stars that you get Nathan Berg as as your project manager from the start till end. He was with us on the last two months and did a great job!!! He is the only positive thing we can say about HiLine. With all that being said, my best friends built the exact same home in Cle Elum, and had a good experience. So again, I am warning you if you are planning to build a HiLine with this office, you could be in for horrible experience that will cost you time and money.