Adair Homes - Tucson, Arizona

Step right up Homey, don’t wander away, I have a house story that won’t take all day. 3 years and 3 months; Emails galore! 787, there was probably more. Drafting’s delays brought a shocking surprise, The Admin just smiled; dollar-signs in her eyes! “Your NTP deadline: You missed it. How sad!” “Forty-five K to your home price, is what I will add.” Their superintendents? They sit in their swivelly chairs. Tapping their pencils & twisting their hairs. “Go build!” they will call, then hang up and grin, Their subs do it all. They barely step in! Once a week for a peek, a quick photo & flash, Then back to their desks with a whirl and a dash! They dragged out my build! Then, oh heavens wait. The bank made me sign for a much higher rate! 1 more day late and the rate would have soared, With mortgage that high, there’s no way I’d afford! I’d have sold off my house, though I wanted to stay, All thanks to their dragging the build out that way. Workmanship issues? Their grand master plan is, Send the same people out. They’ll fail again! My doors went drip-drip, a soggy-old chore, Four "fixes" later, still puddles on floor! My laminate buckled, all wavy and bent, At try number five, the leaks finally went. Housewarming gift? A spectacular thrill— An eight-hundred dollar unjust power bill. The A/C confused, it could not decide, To heat or to cool—so it did both inside! I stayed silent on that, for I fear legal fuss, Knew their lawyers would shout, “Not a penny from us!” If you still hire Adair, I’ll give you a tip, Your taxes pay folks who will check workmanship. But Adair keeps that hidden. They’ll never confess, The state can inspect while you’re stuck in the mess. So heed the advice in this tale of despair, Jenny says, “Run Forest! Run!” and “Buyer! Beware!” And listen to others, their reviews are quite clear, Adair, do us a favor and just disappear!

Adair Tucson built our home in Benson. Laura was awesome to work with during the design phase. After we prepared the site, the build phase took longer than expected - about 12 months (just within the "worst case scenario" timeline). I'm told that it was because the construction climate isn't what it used to be (difficult to find quality, reliable trades). Overall, Adair did a good job and we are VERY happy in our new home. One thing that made us go with Adair is the unique look of the home exterior. They have many floorplans to choose from and the one we chose (Granby) is perfect for our family.

We starting looking for a house in August 2021 before my husband was deployed. We advised the customer care person Bethany that we had a realtor but due to the COVID fiasco my realtor was unable to attend first meeting because her child was immune compromised and was ill. I was told that was ok we could come in without her, had i know this was not true i would never of started this process. I am unable to say anything about homes built by Adair, but I can testified that the Tucson sales person, Mark (regional manager) and VP Devin Trevena from the corporate office don’t care about consumers. The sales office and customer care center knew I was working with realtor. I was advised that it was ok to come in without her, knowing darn well I had representation and due to COVID and husband deployment schedule she could not physically be in office with all us. Apparently they don’t care if she had to quarantine and my husband was being deployed. If you plan on working with a realtor, your agent must first fill out some form before you even look at website or visit office or much less call about anything. If you don’t you are not able to have representation otherwise, without you paying out of your own pocket. Ms Trevena advised that I don’t need representation because they have sales people in office. Well how am I to believe that this person know what she saying and that she is providing correct information to me when she knew about my situation and did not say anything. After telling both the customer care representative at corporate and Tucson local office that my realtor could not attend meeting, neither of them advised that if my realtor did not complete this referral request she would not be entitled to any referral money, about 5,000 to $6,000. If they can not tell you that up front what else are they not telling you. Just be aware that the sales person you talk to speak is either uneducated on process ( which I highly doubt) or it a bait a switch and scheme. Mark truly only care about how much money they make off you and not consumer. You would think that if you wanted to buy a house with starting cost $400,000 that $5,000 (realtor referral fee) would not be anything. But no I was advised by VP Trevena and Regional Manager Mark that I the consumer should know their policies.