Ridgestone Homes Ltd

Ridgestone Homes Ltd. recently completed a renovation and addition project at my home. We are extremely pleased with the work performed and would highly recommend their services to anyone looking for a reliable and skilled general contractor. From the onset of the project, the team at Ridgestone Homes Ltd. demonstrated exceptional professionalism and expertise. They took the time to thoroughly understand our vision and provided valuable insights that enriched the overall design. The project included an addition to accommodate my parents and an expansion of the basement to create space for my son, who was getting married Additionally, the renovation involved remodeling the entranceway and creating new living spaces both upstairs and downstairs. We encountered some foundation issues at the commencement of the project, which caused delays. However, Ernesto and his team worked diligently to address these issues and explained the process clearly, ensuring we were well-informed and comfortable with the adjustments. Communication was a strong point throughout the project. The team consistently kept us informed about progress, timelines, and any necessary changes. Ernesto was always available to answer our questions and address any concerns that arose. The quality of craftsmanship displayed by Ridgestone Homes Ltd. was outstanding. They utilized high-quality materials, and their attention to detail resulted in an end product that far surpassed our expectations. In addition to their technical skills, the entire Ridgestone team was a pleasure to work with. They created a positive and respectful working environment, and we genuinely appreciated their collaborative approach. / wholeheartedly recommend Ridgestone Homes Ltd. for any general contracting needs. Their expertise, commitment to quality, and professionalism are truly commendable. Thank you for considering this reference. Sincerely,

We had the absolute pleasure of working with Ridgestone Homes (shoutout to Rosemary!) for a major renovation on our country home—and we couldn't be happier with the results! We were looking to update our main floor with an open concept layout, focusing on creating the farmhouse kitchen of our dreams. Ridgestone totally understood our vision and brought it to life beautifully. From the apron sink and rustic wood finishes to the perfectly placed lighting and spacious layout, every detail was carefully thought out. It’s now the heart of our home and exactly what we hoped for. They also helped us revamp our second floor, including the bedrooms and bathroom. The entire space feels fresh, bright, and much more functional. It’s like we have a whole new home upstairs! Throughout the entire process, Rosemary and the Ridgestone team were incredibly professional, organized, and easy to work with. They really listened to what we wanted and delivered top-quality workmanship. Living out in the country, we wanted something that reflected our lifestyle while still feeling modern—and they nailed it. Highly recommend Ridgestone Homes to anyone looking for a trusted home renovation team that delivers both quality and style. We’re so grateful for their hard work and attention to detail!

Like many homeowners in Toronto I've dealt with contractors and handyman that aren't responsive, don't show up and do poor work at high prices. Our experience with Ridgestone was the opposite. Ernesto was responsive, professional, and proactive. Pricing was a bit on the higher side, but when you see the difference in quality you get why. They did great work on our condo. We started with a bathroom and ended up doing the kitchen and flooring. I like that they worked with us and kept me up to date with what was going on. I'd definitely recommend them

If you’re reading a review looking for a red flag on hiring (or working with) Ridgestone, this is it. We started work with Ernesto and truly believed he was a kind, grandfatherly type man. He seemed knowledgeable and made us feel comfortable. Things proceeded this way (or so we thought) until well into our extensive addition project. What we now know is that Ernesto (& Rosemary) are highly disorganized and unfortunately, highly unethical. There were countless things that came to light once we were living back in our house. Work was very delayed, so we were living there through much of it. Subcontractors complained endlessly and many said they weren’t willing to work for him again for countless, disappointing reasons. We learned that he had flooded our basement and lied about it, something we didn’t really believe until we found inches of water and mold in bins of our things. The Ministry of Labour was called by a neighbour because they witnessed unsafe work practices and the representative from the MOL blatantly called out Ernesto for lying about it. Things went missing from our house and were never returned. Extensive damage was caused across the house (in areas that were not intended to be worked on) and they were either never fixed or we had to pay significantly for it. For both homeowners and subcontractors, be wary that they did not pay one of their large subcontractors. This progressed until the subcontractor was forced to hire a lawyer and threaten a lien on our house (look into how the Construction Act of Ontario works - homeowners are responsible for the debts of your contractors). Eventually Ernesto agreed to have us pay the amount owing to the subcontractor, but it took lots of stress and difficulty. Lastly, over a year later we learned that they never sent the final details to the city to close the permit. In exchange for sending this, they are now “adjusting” our bill to be $5k (even though we’ve been paid in full for over a year… and in reality, the debacle with lawyers and the subcontractor caused us to lose more money beyond what we owed). Evidently this seems intentional and a last ditch cash grab when they think we’re backed into a corner. Overall - the project went far over budget, well over time. The work was average, but in many cases a struggle to get things done right. Regardless, you want a contractor that you can trust. If you’re looking for a reason to look elsewhere, let this be it.

Going through a huge renovation is a very stressful process but we found that Ridgestone Homes guided us through every step with dedication, commitment, and patience which helped immensely. Very happy that we chose to partner up with Ridgestone Homes in remodeling our home. Appreciate your quick responses and helpful design ideas. We now have a new main floor with a dream showcase kitchen and a new remodeled second floor that we have always envisioned. Thank you for making it a reality.