Activa plans and builds new homes across Waterloo Region with an emphasis on guiding buyers from selection through move-in and after-sales support. The office is located at 55 Columbia St E in Waterloo.
Local home builder with communities across Waterloo Region and an established office in Waterloo. Homeowners cite helpful communication during the build and warranty stages. The website offers clear next steps for browsing floorplans and available homes.
Projects and communities across Waterloo Region, including Waterloo and nearby municipalities as listed on the builder’s website.
New home construction, community development, design selections and appointments, pre-construction planning, and post-occupancy warranty coordination.
Recent reviews highlight responsive communication and helpful guidance throughout the build and warranty process, with specific praise for staff during one-year inspections. Several customers mention clear explanations and proactive support. There are also critical reviews noting concerns about construction noise transmission and overall build quality in some units. Overall sentiment is mixed to positive, reflecting both strong customer service experiences and quality concerns raised by some homeowners.
We have had a great experience with Activa. They have been incredibly responsive and helpful in taking care of any issues that have come up with our home. Brandi, Julie, Sami, Rob, and Burt have all provided amazing support. Highly recommend!
Steve from warranty was awesome. He did a great job during the one-year Tarion warranty inspection. He was thorough and took the time to explain the warranties. His explanations were clear and helpful, and he shared useful tips for the long-term upkeep of the home. Very professional and knowledgeable, really appreciated his time and guidance.
Worst quality homes built by this company. Leadership team does not care about customers at all. Do not buy home from them!Editing the review to reply to your comment below:It still doesn’t change the fact Activa decided to build stacked homes on top of each other without any insulation between units. The units are unliveable because of free flow of noise from everywhere. People vacuum floors in unit above and unit below literally vibrates. Its just poor quality build that activa has used to save money and dupe people.
Buying a new build with Activa has been an incredibly empowering and seamless experience. It is so clear to me that the Activa team has mapped the customer journey and knows the pain points, goals, thoughts and feelings that their clients are going to experience during building, purchasing and moving in. They have answered questions before we knew to ask, guided us and provided reassurance along the way. We are moving into our new community with the confidence we made the right choice.
We started our search for a dream home almost 2 years ago and we couldn't have asked for a better builder in KW. Since those very first consultation meetings, getting to explore the different neighbourhoods and their future plans for the area, we were confident in moving forward with Activa. They've been incredibly transparent about their processes, walking us through every single step, providing a great customer experience during design appointments, site walkthroughs, and the final inspections! Every time we had questions (and we had a lot) they were there to help us understand what was going on and keep our dream home a top priority. We're finally settling in and absolutely love our Activa Net Zero Ready Home!!
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