Business ProfileVerifiedHome Builders in Waterloo, Ontario
Crescent Homes
Crescent Homes builds new-home communities in Kitchener, Cambridge, Ayr and Rockwood, near Waterloo. Its history dates back more than a decade.
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Business Highlights
- Crescent Homes is a Tarion-registered builder.
- Its team reports more than 100 years of combined industry experience.
- It describes its communities as built with energy-efficient construction.
- It provides a one-year warranty against defects in workmanship and materials.
- It provides two-year defect coverage for plumbing, heating and electrical systems.
- It provides seven-year protection against major structural defects.
Service Area
Waterloo, Kitchener, Cambridge, Ayr and Rockwood.
Public local listing. Crescent Homes is one of 11 home builders ProsGrade lists in Waterloo, Ontario.
Listing details
3 services listed: Detached and semi-detached homes, Victoria Nest townhomes and Otterbein Woods urban towns. Open Monday to Saturday. 31 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Crescent Homes compares with the other 10 home builders on ProsGrade in Waterloo, using public Google ratings and review counts.
- Has more Google reviews (31) than 7 of the 10 other Waterloo home builders on ProsGrade.
Services Covered
3 services- Detached and semi-detached homesStandard features include brick-front main floors, vinyl siding, Energy Star-qualified windows and poured-concrete foundations; specifications vary by community and plan.
- Victoria Nest townhomesOpen-concept interiors; selected units have garden-level patios and primary-bedroom balconies.
- Otterbein Woods urban towns2x6 wall panels, R27 insulation, stone kitchen countertops and central air conditioning.
Reviews
What customers say
Several customers praise responsive communication and the quality of the workmanship and finishes; one described the process as smooth and transparent. One customer also found the sales and décor teams friendly. Another reviewer reported constant leakage, frozen pipes and deterioration, and cited no insulation, water leaks and clogged pipes at properties on South Creek Drive and Chapel Hill Drive in Kitchener.
Customer Reviews
Benjamin Moore
Worst builder ever! If you’re looking for constant leakage, frozen pipes, and everything falling apart be sure to choose crescent homes! My unit at south creek drive kitchener is falling apart same with chapel hill drive kitchener. Stay away from cheap builder, no insulation, water leaks, clogged pipes
Tyler Langlois
We couldn’t be happier with our decision to work with Mark from crecent homes. From the very beginning, the entire team was professional, responsive, and truly committed to bringing our vision to life. They took the time to understand our needs and walked us through every step of the process with transparency and patience.
The quality of craftsmanship is exceptional—every detail, from the foundation to the finishes, was handled with care and precision. The project stayed on schedule, and any questions or concerns we had were addressed immediately. What impressed us most was their commitment to delivering not just a house, but a home we’re proud to live in.
If you're looking for a builder who truly cares about quality, communication, and customer satisfaction, look no further. We wholeheartedly recommend crescent homes to anyone considering building their dream home!
Dhrupa Raval
We had an amazing experience working with Somya from Crescent homes. The entire process was smooth, transparent, and on time. The workmanship and quality of finishes exceeded our expectations, and Somya is always professional, responsive, and accommodating. We are thrilled with the results and would definitely recommend them to anyone looking for a reliable builder in KWC.
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Frequently Asked Questions
How does Crescent Homes handle deficiencies found at the pre-delivery inspection?
Buyers list deficiencies at the inspection; Crescent Homes says it makes every effort to correct noted items within the first few weeks and returns for sign-off.
Can buyers choose interior finishes?
Buyers choose items such as flooring, interior wall colour, kitchen cabinets and bathroom tiles from builder samples. Townhome exterior selections are predetermined.
What does Crescent Homes' warranty exclude?
It excludes locating survey monuments and boundary lines, as well as winterkill in lawns.