Local HVAC contractor assisting Akron homeowners with repair, replacement, maintenance, and indoor air quality needs. Known for clear communication and responsive scheduling.
Customers highlight technicians who explain options clearly, arrive on time, and complete work neatly. Many note quick scheduling during high-demand periods and thorough post-install walkthroughs. The office team is described as courteous and responsive.
Akron, Summit County, and nearby Northeast Ohio communities. Contact the office to confirm coverage.
Heating and cooling diagnostics and repair, furnace and air conditioner replacement, seasonal tune-ups, indoor air quality product installation (such as in-duct air purifiers), and system consultations.
Recent reviews frequently mention fast response during no-heat calls and clear communication from both office staff and technicians. Homeowners appreciate technicians taking time to answer questions, show photos of issues, and explain maintenance plans without pressure. Installation feedback notes punctual crews that work efficiently and cleanly, often completing projects in one day.
John D was personable and professional. John did our biannual inspection and installed a Reme Halo in-duct air purifier. Echols Heating should be proud to have such an excellent employee.
JOE was so knowledgeable, very impressive.He even pointed out other issues, they we should be aware of to be addressed at some point.He did explain the Gold Membership but did not push and knew when his explanation was enough.My landlord was on speaker phone listening the entire time and appreciated him explaining everything.Thank you Joe! I have a cozy house now.
Our furnace was not working yesterday. I called and left Echols a meassage first thing in the morning. I received a return call within about an hour. The representative was extremely helpful and courteous. With the extreme cold temperatures in our area, she indicated that their schedule was full but that she would do her best to accommodate our service request asap. Within 3 hours, our repair technician, Jake C, arrived at our home. Jake was absolutely impressive. He took the time to fully diagnose and repair our furnace, answering any questions I had along the way. We couldn’t be more pleased with the service we received from Jake and the Echols team. Thank you!
I recently had Echols Heating and Cooling install a new furnace and AC system, and I’m very happy with the service. Tim and Shaquille were the installers — kind, attentive to questions, and even stayed past their hours so the job could be completed in one day.The team was always punctual and professional, taking time to explain everything and diving into technical details whenever I asked. What really sold me on Echols was that they follow up after installation to verify the system is working properly and ensure satisfaction.Shortly after the install, I noticed a cold bedroom and mentioned it during the follow-up with Tyler and Austin. The team came out several times to troubleshoot — Lance checked for possible duct modifications, Joe offered tips on airflow and an ideal duct layout for future improvements, and Austin adjusted the dampers to get more air to the room. They truly went the extra mile to make sure it was resolved.The team was also extremely reliable — always on time with vehicle tracking and never rescheduled. Tyler and Lance stood out to me the most for their care and professionalism while addressing my concerns throughout the process.I will definitely be using Echols Heating and Cooling for all my future HVAC needs.
We worked with Joe and he was so personable and friendly and made the whole experience very easy. He was great with explaining things and how they work, and was very thorough. He was able to show me pictures of the inside of my furnace, and show me what needs done and why. I feel like Joe is a really down-to-Earth guy and he was so patient when explaining things - he's a great example of why we continue to go to Echol's when we need help with our furnace or our A/C.
Share your experience with this business. Reviews are moderated before they appear publicly.
Emergency service may be available for urgent issues.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.