Local HVAC contractor providing diagnostics, repair, and replacement for furnaces, air conditioners, and related comfort systems in the Akron area. Known for clear communication, organized scheduling, and clean installation work.
Customers frequently mention courteous technicians, clear communication about findings and options, and well-organized installs. Office schedulers receive positive notes for responsiveness and coordination.
Akron, OH and surrounding Summit County communities.
Heating and air conditioning diagnostics and repair; furnace and AC replacement; humidifier installation; routine HVAC maintenance; support for residential and multi-unit/senior facilities.
Reviews consistently highlight courteous, knowledgeable technicians and clear explanations of repair or replacement options. Many note quick scheduling and dependable arrival times, even after urgent calls. Installation feedback mentions clean workmanship and organized project coordination. Long-time customers report steady service quality over many years.
Patrick was a wonderful technician. My furnace went out and he came out to do an assessment to see what the issue was and get my heat back on. Unfortunately ,I need a new unit and he arranged the much needed next step. I thought Patrick very thorough and explained things really well!!!
The K Company employees are always courteous and knowledgeable.I have not been disappointed yet after 35 years of using them to service our homes HVAC systems.Jim really knows his way around the equipment. Thank you for a job well done.
David S., Trisian, Brandon, and Clayton have been at our senior building these past two weeks. All of them were very polite, and they took the time to explain to me the services they provided. All technicians that have serviced our property, are always polite! The Service Department team of ladies, schedulers are awesome as well. Their teams - the technicians and the schedulers make sure we are happy and satisfied.
Due to the age of our existing systems we chose to replace our furnace, humidifier, A/C unit and hot water tank. Tom visited our home to review our current system and explained options and any changes to consider. His explanations were thorough and he presented a logical, sensible proposal based on our conversations-no surprises. Joe and Austin did the install in a reasonable amount of time. It is clean, well done and shows they were knowledgeable with their technical and communication skills. Importantly to the average homeowner, they answered questions and explained the steps throughout the installation. Upon completion of the installation they reviewed the operation of the entire system. The whole process was professional and steps were in place to keep work areas clean.
We have always been impressed with the K Company's service and responsiveness, but our recent experience exceeded even those high expectations. After a weekend away we returned home to a malfunctioning AC unit, and temperatures upstairs almost 90 degrees. We called first thing Monday morning and Patrick from service arrived after lunch. He was very polite, and a true professional. He quickly diagnosed the issue and presented options. We chose the longer-term fix and the very next morning at 8:00 am, Tom from sales was here to quote our needs. We were scheduled immediately, and the next day Joe and Austin arrived to do the install. Like Patrick and Tom, very professional and took the time to walk through and explain what was going to be installed, and how it all tied together with the existing equipment. Joe and Austin went about their work and a few hours later we had a functioning AC unit! They were meticulous and honestly left the basement cleaner than when they arrived!In a little over 48 hours from our first call, the issue was resolved. I can't say enough about the team from K Company. Thanks for such a good experience and kudos to the team!
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