Dual Temp Co., Inc. handles heating, cooling, and hot water needs for residential and commercial customers in the Allentown area. Field technicians explain findings, offer options, and complete work with attention to detail, supported by a responsive office team.
Local team with strong communication from office to field, clear explanations during service visits, and attention to detail on both repairs and replacements. Scheduling is responsive, and technicians are reported to be thorough and courteous on site.
Allentown and the greater Lehigh Valley, including nearby communities such as Bethlehem, Emmaus, Whitehall, and Macungie.
Heating repair and maintenance, furnace and boiler service, air conditioning repair and replacement, heat pump service, hot water heater installation, oil furnace service, and system upgrades.
Recent reviews consistently highlight knowledgeable technicians who explain system issues and options clearly. Customers mention timely responses, careful installation work, and considerate touches such as providing temporary heat when needed. Office coordination and follow-up are praised for being attentive and easy to work with. Several reviews note thorough oil furnace service and successful hot water heater installs.
Patrick was knowledgeable, and took care of the problem in a timely fashion. Of coarse the problem was a result of not having a maintenance contract. Never again. Duel Temp is my new company of choice.Update: David, and the team here today addressed a number of problems that Patrick identified on the emergency vist. A new oil tank was installed and a number of outdated, poorly functioning parts were replaced. I don't think I've ever heard the furnace operating so quietly. David explained to me that Dual Temp offers a combination heating and AC service contract that I will definitely be taking the company up on, after I've had a couple of months to bounce back on the finances.
Iram and Chase did a great job installing our hot water heater. Iram was professional and seemed extremely knowledgable of the task at hand. Joe, the service manager, hands down 100% attentive to the customer requests and needs. Dual Temp is the best! Kudos to Kim, the key to the dynamics of this wonderful service team!
This was a most pleasant experience. Todd is the best in all areas of this transaction. No detail was overlooked.From the beginning Todd greeted us and introduced his team and kept us apprised of what they were goung to do and how long it would take. Since we would be without heat overnight they provided electric heaters to keep us warm.Dual Temp is a class act from beginning to end. I recommend them for your heating and cooling needs without reservation.Thank you to Joe, Todd, and Sean for an excellent and flawless job well done!
We had heard that DualTemp was a great company to deal with. And our experience confirmed that assessment.We had to service our oil furnace and Patrick did a thorough, professional job and explained in sufficient detail the operation of the entire system. He was the best HVAC technician that has come to our house!We were also impressed with Dual Temp’s office and support systems. They were easy to deal with for a new customer, well informed on their services and delivered what they said without any hassles. Obviously a well run company!Very satisfied with Patrick and Dual Temp.
All I can say is that Patrick “ the service tech “ was one of the most friendly , knowledgeable and thorough techs I have ever had to my home. I felt totally comfortable with the work he provided and having him here servicing my oil burner . I will ask for him by name next year. Thank you Patrick. Have a GREAT Holiday!!!
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