J Martin Indoor Air Quality

It’s towards the end of the day, and time to service, under contract, one of your last customers. The technician realizing he doesn’t have the correct 12x24x1 HVAC filter and chooses not to run to Home Depot 5 minutes away. He decides to break a 12x25x1, and shove it into the opening. He doesn’t think anyone will notice, until the fan kicks off and the filter smacks the grate. This is the service to expect.

Martin Indoor Air Quality was fantastic from start to finish. We ended up going with a full HVAC replacement, and the entire process could not have been smoother. Jesus came out first to diagnose the problem, and he was incredibly thorough, professional, and honest. He clearly explained what was going on and walked us through all of our options without any high-pressure sales tactics, which we really appreciated. It truly felt like he wanted us to make the best decision for our home, not just a sale. Communication was excellent the entire time. Everyone arrived exactly when they said they would, and I really appreciated the text messages ahead of time letting us know who was coming — including a photo. It made the experience feel organized, professional, and very reassuring. When it came time for the installation, Irvin and Kevin did an outstanding job. They were friendly, kind, respectful, and extremely knowledgeable. They took the time to explain everything to us, answered all of our questions, and made sure we fully understood how the new system worked before they left. They truly went above and beyond. We had a wonderful experience with Martin Indoor Air Quality and highly recommend them to anyone needing HVAC service or replacement!

From the beginning of scheduling the estimate and the day of estimate to the end of installation, J Martin folks have been professional and nice. Jesus came out as promised to survey the site at my home for the installation of one complete Mitsubishi mini-split unit that J Martin also provided and gave us the fair estimate for everything including the unit and installation. He also was nice to accommodate our schedule to install within a few days of estimate. On the installation day, Irvin and Kevin Crispin came to my home on time and finished the job very nicely and efficiently in early afternoon on the same day even though it was a fresh installation. They performed a great job of taking care of my family's need to place the unit where we wanted. Whole process was smooth with notifications from J Martin prior to any work. No surprises, and all went as they promised. I am happy that the unit works great although it's been only a couple of days since the installation. Thank you, J Martin. I highly recommend to anyone who needs HVAC service / installation.

Great Job!! Choose J Martin based on great reviews and family owned (Hopefully means they really care!). They did not disappoint!! Never felt pressured or cornered into our decision and communication and customer service was excellent. One month with our new system and we are so happy! Seamless financing options as well.

Our experience with J Martin has been outstanding! Working with Jared was easy, we were given a fair price, and they came out within just a couple of days to install our whole house fan. Our technicians, Abraham and Frank, were also just as easy to work with. They were careful, cleaned up after themselves, and explained all questions! The whole house fan itself is very unintrusive and much more quiet than I expected it to be! Very happy and would absolutely recommend this company.