Pro-Tech HVAC Home

WOW! 5 stars. True professionals. Can't speak highly enough about this company! The owner, Chris, is a truly stellar professional who responds quickly to calls & texts. Our heat pump went out during the coldest weather, Chris got back to us within the hour. He asked good questions, requested photos and then provided a detailed explanation of his findings. He gave us options with multiple price ranges. Because he was highly recommended by multiple neighbors, it was a very easy decision. They did the job quickly - we've been exceptionally happy with the new unit. Can't say enough GREAT THIBGS about them!!!!

Chris (the owner) clearly has a passion for HVAC and for ensuring his customers are fully satisfied with his service. His patience with my many questions on the phone and via e-mail was very appreciated. Along with the very competitive prices and his willingness to help meet my budget, he earned my business over several other quotes. I know I got a great new heat pump at a very competitive price. Great experience and great company!

Two years ago I paid $12,000 for a state of the art HVAC system from Pro-tech. Today, the heat failed. I called and texted for help. No response. I get it, they may be busy, but at a minimum they could text back and say, “we’re busy, will get back to you as soon as we can. “ There are a lot of companies who sell HVAC systems. It’s in your best interest to find one that actually has customer service. Update: I heard back from them tonight, Friday Nov 15. This was the response from Chris “ Try calling the office. Perhaps they can help you. Please don’t reach out to me again. “

Chris and his team are the best. I scheduled a routine visit with another company who said I needed new capacitors on my HVAC system in my rental unit, and they quoted me $700! That seemed high to me, so I randomly called ProTech to ask if that sounded reasonable. A bit later, Chris called me back and spent ten minutes on the phone with me and explained to me that yeah, they were overcharging by quite a bit. I've since used him to replace the HVAC system in my home, and his team did a fantastic job. He's also since serviced my HVAC system in my rental unit and discovered some very obvious issues that were missed by the previous company, and took care of those for me. And to top it all off, he installed those new capacitors - free of charge. Chris doesn't just come in and do the work. He takes the time to explain what he's doing, why it's important, and what you can do to get the most out of your HVAC system. You can tell he's really knowledgeable, and he loves sharing that knowledge. I can't recommend this company enough - don't even bother looking anywhere else. OH, and I forgot to mention! My rental unit was vacant, but I had tenants moving in at the end of the week. I expected the maintenance to have to happen after they moved in, but they were able to find time that same day to come in and perform the maintenance, making it easier for everyone. Incredibly professional!

Chris and team were professional, thorough, trustworthy and provided a super clean install. They converted us from oil furnace to electric heat pump. We dealt with 7 other companies but Pro Tech was the easy choice. Their honesty and knowledge is unmatched. Highly recommended.