
Empire Heating & Air Conditioning Inc
Empire Heating & Air Conditioning Inc
Empire Heating & Air Conditioning Inc is based in Decatur and serves residential and light-commercial customers in the Decatur and Metro Atlanta area. Founded in 1985 by Martin and Gila Hoover, it services, installs and repairs all makes and models of heating and air-conditioning equipment, including ductless systems and heat pumps.
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Business Highlights
- Empire is locally and family-owned.
- The company's service technicians and installers are fully licensed and insured.
- Senior technicians are NATE-certified.
- Empire performs background checks, random drug tests and personality profiles.
- Empire is a Georgia drug-free workplace.
- Empire's team has more than 200 years of combined HVAC experience.
Service Area
Greater Atlanta metro area, Atlanta and Decatur.
Active Business Listing
Empire Heating & Air Conditioning Inc is one of 10 HVAC companies ProsGrade lists in Atlanta, Georgia.
12 services listed, including Air conditioning installation & replacement, Air conditioning repair & maintenance and Ductless air-conditioning installation & replacement. Open Monday to Saturday. 1,151 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Empire Heating & Air Conditioning Inc compares with the other 9 HVAC companies on ProsGrade in Atlanta, using public Google ratings and review counts.
- Ranks in the top half of the 10 Atlanta HVAC companies on ProsGrade by Google rating and review volume.
- Has more Google reviews (1,151) than 6 of the 9 other Atlanta HVAC companies on ProsGrade.
Services Covered
12 services- Air conditioning installation & replacementHigh-efficiency AC systems
- Air conditioning repair & maintenance
- Ductless air-conditioning installation & replacementMini-split systems
- Ductless air-conditioning repair & maintenanceMini-split systems
- Heat pump installation & replacementHigh-efficiency heat pumps
- Heat pump repair & maintenance
- Furnace installation, repair & maintenance
- Indoor air quality
- Thermostats & zoning
- Ventilation systems
- Ductwork renovation
- Commercial HVAC installation, maintenance & repair
Reviews
What customers say
Customers praise the technicians’ knowledge, and one valued a technician who listened to their priorities and offered reassuring input about an older system. One customer reported a same-afternoon visit, a more affordable repair proposal than previously suggested and completion within a couple of days; another appreciated replacement-unit options with comparative costs. One customer, however, waited a few days for a repair appointment and then faced a further two-week wait; a different provider evaluated and repaired the unit the same day.
Customer Reviews
Dianne Fellows
Case Nichols
Marc Akers
Empire heating and air is extremely service oriented and has been there for us every time we needed them. The quality of their technicians is extremely high. They are knowledgeable, courteous, and thorough.
Nicoleta Serban
Jane Armistead
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Frequently Asked Questions
How long does a standard residential AC replacement take?
It typically takes four to eight hours.
How does Empire determine the size of a replacement AC?
Its team uses a Manual J load calculation that considers insulation, window count, ceiling height and the direction the house faces.
Does Empire offer financing?
Empire offers several financing options.
Does Empire provide service around the clock?
It provides service 24 hours a day, seven days a week.










