Local HVAC contractor providing repair, maintenance, and installation with an emphasis on clear communication and careful workmanship.
Clear communication from technicians, thorough system checks, and attention to cleanup and follow-through during and after visits. Appointments are scheduled within posted business hours, and staff provide explanations of findings and options before work proceeds.
Augusta and surrounding CSRA neighborhoods; call to confirm service to your location.
Heating and air conditioning repair, seasonal maintenance and inspections, HVAC system replacement and installation, thermostat setup and guidance, and recommendations on accessories and efficiency improvements.
Recent reviews frequently note prompt arrival, clear explanations of work, and helpful maintenance guidance. Many customers mention technicians identifying issues early during cleanings or tune-ups, potentially avoiding future diagnostic costs. Installation feedback highlights professionalism, careful fitting of new equipment, and thorough cleanup. A few reviews also mention smooth scheduling and courteous office communication.
I was very happy and impressed With David’s service and how prompt he showed up and how informative he was about my system. I now feel confident that I’m going to have a cool summer. I would like to see you do whatever it takes to keep him working for your company. I would like to have him do my service annually.
We restarted our member plan today, and Kyle came out to inspect and clean our unit. He was very helpful and informative, and provided us with information that will likely save us money over time. He also spotted some stuff while handling the cleaning of our system that will likely end up saving us hundreds in diagnostic fees. Great experience all around!
2 March 2026 - Busby’s Technician, Nate Smith, just completed my Annual HVAC Maintenance. He arrived on schedule, identified himself, and explained everything he was going to do with our HVAC system. We even discussed some optional HVAC accessories that I had learned about via the internet. He was very knowledgeable about all the items and we chose the Pro Treat Pan Strip for now, with consideration for an Attic Access Cover at a later date. The work was completed in a very professional manner. When completed, Nate sat down with us, showing photographs of all the services provided. It was refreshing to be serviced by someone who was so meticulous and personable at the same time….Hats off to Nate and Busby’s!!!
Very Grateful for Busby's! Top notch hospitality, explanations of how everything works on the unit, the thermostat, and how to monitor it. They cleaned up after their selves, they stayed all day. Service was exceptional from booking the service app with Mr. Dwayne, to the service with the two techs Fransico & Torron, to me giving the payment which was smooth, to the last second the techs left. I called the business one day as well and even the receptionist Ayonna had customer service that was top notch. She was also polite and executed my needs and got my questions answered. We are happy to have a new furnace for our youth center. We look forward to doing business again with busbys! I highly recommend the business!
Busby’s is phenomenal! After working with Joseph, who meticulously collected measurements to find the right units for me, Francisco and Tevin installed a new Air Conditioner and Furnace to replace my 40-year-old units. They were extremely professional and friendly, working to ensure the new units fit in my old spaces. A couple months later, after communicating an issue with my Furnace, knowing the temperature would soon reach into the 20’s, Busby’s promptly sent out Kyle to troubleshoot my issue. He was extremely thorough and proactive. Soon after, Joseph, Dwayne, Jim, Richard, and Dylan returned to run diagnostics and repair my furnace. They all went above and beyond to not only quickly resolve my issue, but ensure there would be no issues going forward. Absolutely outstanding customer service, the likes of which I’ve never experienced. It doesn’t get any better than that. I look forward to maintaining a relationship with Busby’s . . . such an excellent company!
Share your experience with this business. Reviews are moderated before they appear publicly.
Emergency service may be available for urgent issues.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.