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Busby's Heating & Air Conditioning

HVAC Companies in Augusta, Georgia
Ranked #2 in Augusta | Grade A
4.90 (3,392 reviews)

Busby's Heating & Air Conditioning

Local HVAC contractor providing repair, maintenance, and installation with an emphasis on clear communication and careful workmanship Serving homeowners across Augusta, Georgia.

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Why Homeowners Choose This Business

Clear communication from technicians, thorough system checks, and attention to cleanup and follow-through during and after visits. Appointments are scheduled within posted business hours, and staff provide explanations of findings and options before work proceeds Local experience that helps homeowners across Augusta, Georgia compare a more region-aware provider.

Service Area

Augusta, Georgia and surrounding CSRA neighborhoods; call to confirm service to your location.

Featured Local Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Holds a strong position among local competitors.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  AC Repair
  Maintenance
  Furnace Repair
  Installations
  Hvac Maintenance
  Repairs
  HVAC installation
  Heat Pump Service
  Thermostat Installation
  Ductwork Assessment
  Indoor Air Quality Advice
  Seasonal Tune-Up
  Air conditioner replacement
  Heating system replacement
  HVAC Inspection

Heating and air conditioning repair, seasonal maintenance and inspections, HVAC system replacement and installation, thermostat setup and guidance, and recommendations on accessories and efficiency improvements.

Reviews

Customer Reviews

Leo Thomas
I was very happy and impressed With David’s service and how prompt he showed up and how informative he was about my system. I now feel confident that I’m going to have a cool summer. I would like to see you do whatever it takes to keep him…
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I was very happy and impressed With David’s service and how prompt he showed up and how informative he was about my system. I now feel confident that I’m going to have a cool summer. I would like to see you do whatever it takes to keep him working for your company. I would like to have him do my service annually.
Curtis
We restarted our member plan today, and Kyle came out to inspect and clean our unit. He was very helpful and informative, and provided us with information that will likely save us money over time. He also spotted some stuff while handling t…
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We restarted our member plan today, and Kyle came out to inspect and clean our unit. He was very helpful and informative, and provided us with information that will likely save us money over time. He also spotted some stuff while handling the cleaning of our system that will likely end up saving us hundreds in diagnostic fees. Great experience all around!
Isaac Jonas
2 March 2026 - Busby’s Technician, Nate Smith, just completed my Annual HVAC Maintenance. He arrived on schedule, identified himself, and explained everything he was going to do with our HVAC system. We even discussed some optional HVAC a…
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2 March 2026 - Busby’s Technician, Nate Smith, just completed my Annual HVAC Maintenance. He arrived on schedule, identified himself, and explained everything he was going to do with our HVAC system. We even discussed some optional HVAC accessories that I had learned about via the internet. He was very knowledgeable about all the items and we chose the Pro Treat Pan Strip for now, with consideration for an Attic Access Cover at a later date. The work was completed in a very professional manner. When completed, Nate sat down with us, showing photographs of all the services provided. It was refreshing to be serviced by someone who was so meticulous and personable at the same time….Hats off to Nate and Busby’s!!!
Kamilah Freeman
Very Grateful for Busby's! Top notch hospitality, explanations of how everything works on the unit, the thermostat, and how to monitor it. They cleaned up after their selves, they stayed all day. Service was exceptional from booking the ser…
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Very Grateful for Busby's! Top notch hospitality, explanations of how everything works on the unit, the thermostat, and how to monitor it. They cleaned up after their selves, they stayed all day. Service was exceptional from booking the service app with Mr. Dwayne, to the service with the two techs Fransico & Torron, to me giving the payment which was smooth, to the last second the techs left. I called the business one day as well and even the receptionist Ayonna had customer service that was top notch. She was also polite and executed my needs and got my questions answered. We are happy to have a new furnace for our youth center. We look forward to doing business again with busbys! I highly recommend the business!
Susan Bell
Busby’s is phenomenal! After working with Joseph, who meticulously collected measurements to find the right units for me, Francisco and Tevin installed a new Air Conditioner and Furnace to replace my 40-year-old units. They were extremely p…
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Busby’s is phenomenal! After working with Joseph, who meticulously collected measurements to find the right units for me, Francisco and Tevin installed a new Air Conditioner and Furnace to replace my 40-year-old units. They were extremely professional and friendly, working to ensure the new units fit in my old spaces. A couple months later, after communicating an issue with my Furnace, knowing the temperature would soon reach into the 20’s, Busby’s promptly sent out Kyle to troubleshoot my issue. He was extremely thorough and proactive. Soon after, Joseph, Dwayne, Jim, Richard, and Dylan returned to run diagnostics and repair my furnace. They all went above and beyond to not only quickly resolve my issue, but ensure there would be no issues going forward. Absolutely outstanding customer service, the likes of which I’ve never experienced. It doesn’t get any better than that. I look forward to maintaining a relationship with Busby’s . . . such an excellent company!

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

They handle heating and air conditioning repair, routine maintenance, and system replacement. Technicians also assist with thermostat setup and can discuss accessory options when appropriate.

Posted hours are Monday through Friday 8:00 AM to 7:00 PM and Saturday 8:00 AM to 5:00 PM, with Sunday closed. Availability can vary by day, so calling ahead is recommended.

Reviews reference customers restarting or using a maintenance plan for inspections and cleanings. Contact the office for current plan details and what’s included.

Yes, they install new heating and cooling systems and ensure proper sizing based on measurements. Technicians explain options and how the new equipment will fit the existing space.

Customer feedback notes that technicians explain what they will do, share results, and discuss options before proceeding. They often provide tips to help avoid future issues.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 7:00 PM
  • Tuesday 8:00 AM – 7:00 PM
  • Wednesday 8:00 AM – 7:00 PM
  • Thursday 8:00 AM – 7:00 PM
  • Friday 8:00 AM – 7:00 PM
  • Saturday 8:00 AM – 5:00 PM
  • Sunday Closed

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Business Details

Business Rating
4.90 (3,392 reviews) Featured BusinessPro Listing
Address
1236 Gordon Park Rd, Augusta, GA 30901
Business Type
HVAC Contractor
Website
https://www.busbys.com/
City Page
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