Local HVAC contractor offering repair, installation, and maintenance for heating and cooling systems, with an emphasis on clear communication and timely service.
Clear communication, courteous technicians, and timely scheduling are recurring themes from local customers. Projects range from quick repairs to new equipment installs, with attention to explaining options and keeping work areas tidy.
Aurora, IL and nearby western suburbs.
Heating and cooling repair, replacement, and maintenance for furnaces, air conditioners, boilers, and related HVAC components. System diagnostics, parts replacement such as blower motors, and clean installation with attention to homeowner communication.
Customers frequently mention fast response times, including help during urgent weather-related outages. Reviews praise clear explanations of issues and solutions, along with professional, courteous technicians who keep work areas clean. Several note smooth installations and effective follow-up for maintenance. Pricing comments include instances of competitive quotes compared with other local contractors.
Franzen Heating & Cooling installed our HVAC system. They are always available in emergency situations and for regular maintenance scheduling its always completed in a timely manner. Every interaction I have had with any team member has always been top notch and professional. Thank you for always being the go to company that I can depend on and I will continue to recommend as a great business in the HVAC industry.
We’ve relied on Franzen for over 15years for repairs, a new A/C, and routine maintenance. My experience today was excellent as usual. Our furnace was making a humming/buzzing noise, we noticed an odd “burning” smell, and it wasn’t pushing air through the ductwork. The tech (Logan) came out within hours of my call. He did a great job talking me through and showing the troubleshooting to diagnose the problem and got the blower motor replaced the same day. Thanks again!
We recently had a furnace installed by Franzen HVAC, and the entire process was seamless. Tony was fantastic in taking the time to understand our needs and helping us choose the right model for our home. Logan and Jason were great with the installation. They were fast, professional, and kept everything clean throughout the process. They also explained everything to me really well which is really helpful. We'll continue using them and recommending them to family and friends.
I cannot say enough about our experience this HVAC company. When our heat stopped working during a snowstorm, we were worried we’d be waiting days for help. Instead, Tony—the owner himself—braved the weather and came out personally to assess the issue.From the moment he arrived, Tony was professional, knowledgeable, and genuinely caring. He took the time to thoroughly evaluate the problem, explained everything clearly, and made sure we understood our options. His dedication to customer service truly stands out, especially given the circumstances.It’s rare to find a company where the owner steps in during a storm to ensure families are safe and warm. Tony’s commitment, expertise, and kindness made a stressful situation so much easier. We are incredibly grateful and will continue to recommend this company to anyone needing honest, reliable HVAC service.
Franzen installed a boiler system to supply hot water heat to my basement floor. They were 50% less than 2 other local contractors. They were on time, courteous, and did an awesome job installing the system into a tight space. Franzen will be my first choice for my future HVAC needs.
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Emergency service may be available for urgent issues.
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