Napoles Heating & Air Conditioning

Napoles Heating and Air Conditioning provided excellent and professional service. I was very impressed with how thorough the technician was during the maintenance visit. He clearly takes great pride in his work and paid close attention to detail. During what I scheduled as a routine service call, his troubleshooting skills allowed him to identify potential issues that could become major problems in the future. I truly appreciated his honesty, professionalism, and dedication to doing the job right. I would highly recommend Napoles Heating and Air Conditioning to anyone looking for reliable HVAC service.

Found this company through a customer of mine and I have no regrets whatsoever. We are now on a first name basis is how much he was concerned and thoughtful about our situation. He jumped through hoops to help us with a situation that we were dealing with for a part that was under warranty. He handled everything and got us going with a temp fix in the meantime while it was as starting to get very warm here in Bakersfield. He came out when the parts were in and made sure the house was cooling down before leaving to make sure that we were comfortable. Thank you Carlos you definitely know how greatful I am for you.

I had an excellent experience with Napoles Heating and Air Conditioning. Carlos Napoles was very helpful in explaining the issue I was having with my AC in a clear and professional way. He went above and beyond by coming out on a late Saturday, even with the warm weather, to get my AC working again. I truly appreciate his kindness, quick service, and dedication. Highly recommend!

Carlos did a great job! He arrived on time, provide us information on the work he had done. He showed us pictures and videos of the unit, the inside, how everything was running. He tightened the wiring for it, and replaced a part that was not installed correctly by a previous company. Said if he didn't replace it, it was at risk of falling and could have caused a fire and would have needed to replace the unit. I'm so glad I found this company. He is trustworthy and took about 10-15 to explain everything! You don't get that now a days from other companies. Provided a few suggestions to keep the system running good and explained how clean the unit needs to be and before and after pictures after he cleaned it. For all the work that he does, so worth paying a little extra vs other companies I've used. Will be reaching out to him for all our maintenance needs.