Beyond Cooling LLC

I can't express in words how very PLEASED and THANKFUL I am for Marvin and his company, Beyond Cooling LLC!! I had never heard of him, but he came HIGHLY recommended, so I decided I'd give his company a shot at installing a new and energy efficient HVAC (my old unit was 15 years old). I'm so GLAD I selected him!! Marvin provided me with an AMAZING and top of the line HVAC at a price within my budget!! He was thorough, professional, and explained everything to me in detail. But that's not all!! Marvin helped me fill out an application for a 2 year interest-free loan for my HVAC just days before Maryland discontinued the Clean Energy program for loans. Because of Marvin, I was approved for the loan, received the $2,000 tax credit, AND $4,000 off the cost of my HVAC (BGE provided the $4,000 off for the program)!! All of Marvin's competitors REFUSED to assist me with the application and tried to sell me less efficient products for more money!! I'm sooo happy with my new HVAC, and I have already seen a decrease in my energy usage!! I DEFINITELY recommend Beyond Cooling LLC!!!

Avoid at ALL costs!!! Tried calling to learn more about their pricing and availability and after deciding to shop around due to a high dispatch fee, they just hung up on me without saying a word!!! Yea I prefer to work with people that don’t just see me as a dollar sign. Definitely made the right decision NOT working with these guys.

Marvin came on Tuesday to diagnose my heat pump and confirmed it was not working. He said he would return Wednesday to fix it. That was pushed to Thursday, then pushed again to Friday. On Friday, after multiple delays, I was told he could not come back until the following week. This left me with no heat going into the Christmas and holiday week. He then offered to come over the weekend, despite knowing this building well and knowing that contractors are not allowed on weekends. That was not a real solution, it was an empty offer made after days of missed commitments. At no point was another technician offered. No contingency plan. No urgency. Just repeated rescheduling followed by abandonment at the worst possible time of year. If you value reliability, honesty, or basic follow-through, do not use this company.

My heat pump died in the hottest days of July and I contacted Marvin at Beyond Cooling who was referred to me by another trades person after another company tried to gouge me. He found me an incredible high efficiency system at a great price, included the filter type and UV light that I wanted, and his team did an incredibly clean and professional installation. He also helped to process the BG&E rebate for the system and the warranty. I'm extremely grateful and pleased with Marvin's work and will continue to use him and the Beyond Cooling team to maintain my new heat pump. I couldn't recommend him more highly.

I don’t even know where to begin describing how wonderful it was working with Marvin and his crew at Beyond Cooling. I’ll never call anyone else again! I reached out to multiple hvac companies over the summer, desperate to get a ducted system in our 1952 cape cod. Our summers were HOT and winters were cold. We were rolling with window AC’s in our home and it’s been rough. Finding anyone to reply quickly and kindly was difficult, except for Marvin. He replied the same day and was out quickly to do a detailed estimate and describe his suggestions. I was upfront with him that I had no idea how we could even afford it, but he still took his time with us and never once pressured us. He connected me with an incredible financing company so I can afford the payments and the process was really easy. He also referred me to a great company to get better insulation in my house that ended up paying for itself with rebates. The difference it all made is crazy! The week of install, the entire crew was polite and professional, cleaning up after themselves each day, and even put up with my barking dog. I could write pages on my positive experience with them, but I’ll just say, you seriously can’t go with anyone better than Beyond Cooling. Our house feels like a warm blanket now in these freezing temps!! I can already see my electric and gas usage has gone down on my BGE portal. Our upstairs rooms in our cape cod have been freezing every winter, but they are toasty and comfortable now. Thank you so much for this huge transition Beyond Cooling. Best decision ever!