Local HVAC contractor providing repair, maintenance, and replacement with an emphasis on prompt response and clear communication.
Customers frequently mention timely scheduling, text and call updates before arrival, and technicians who explain findings and options. The company services both urgent breakdowns and routine checkups, focusing on practical fixes and clear next steps.
Headquartered on Mammoth Ave in Baton Rouge and serving neighboring communities in the metro area.
HVAC troubleshooting and repair, seasonal maintenance and tune-ups, full system replacement and installation, thermostats and controls, indoor air quality checks, and ductless/mini-split service where applicable.
Reviews highlight quick response, on-time arrivals, and clear explanations of issues and repairs. Many customers note professional, courteous technicians and smooth communication via reminders and arrival texts. Several mention same-day fixes and efficient diagnostics. Pricing is often described as reasonable for the work performed.
Dylan, Cole, and their crew arrived on time and notified me before they got here. They were clean, courteous, and very professional. They took the time to clearly explain what was going on with my AC unit and answered all of my questions. I’m very pleased with the service and would definitely recommend them. Great job!
I’ve been using Fire and Ice for three years now - from home purchase inspection, various services and troubleshooting, and even a unit replacement. The technicians are all extremely professional and informative. As long as quality work and great customer service remains, I will have no reason to reach out to anyone other than Fire and Ice for any of my AC/Heating system needs.
Excellent service all around! I contacted Fire and Ice Heating and & Air through their website after hours. I opted not to call their 24 hour emergency line, but knowing that it was there gave me a good bit of reassurance. They called me early on Monday morning and had someone out to my house that afternoon. The technician was very efficient, competent, and frankly just seemed like a nice guy. He had my issue resolved promptly and so far everything that he touched has been working like a charm. I will be saving his business card to call if needed in the future.
Cole was timely informative and thorough for my semi annual checkup. Highly recommend this company. They keep you informed thru text for arrivaltimes and a reminder the day before your appt
Called around 10am and my unit was fixed by 2:30pm! Thank you Brittany for fitting me in so quickly & for sending Dylan!! He was very compassionate,friendly,professional,he explained the issue, & took pictures!! Not to mention,the price was very reasonable! I HIGHLY RECOMMEND FIRE & ICE TO ANYONE in need of AC,heating, or hvac work! I will definitely be using this company again in the near future!!
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Emergency service may be available for urgent issues.
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