Able Heating & Cooling LLC

Tech Brian was on time, business like and polite, knowledgeable and quick, answered questions patiently and gave a brief helpful explanation as to why room vents should be kept open regardless of the room being occupied. This was our requested annual check up. We’ve used ABLE as our furnace service provider for years. Reliable and trustworthy! Wouldn’t change anything. ????

We have called upon Able Heating & Cooling before, back when our furnace last quit on us (during winter, of course), so I knew they provide good customer service and send out knowledgeable service people. This morning our furnace stopped engaging the fan at three in the morning while it was 37 degrees out. I immediately called their phone number and left a request for service asap and they were able to send a person today. We are so grateful. And B. was kind, polite, knowledgeable and very quickly figured out what had gone wrong and fixed it. (Spoiler alert: Change your furnace filters every three months so you don't stress your furnace motors!) He was able to clearly explain to us what had happened and I understood him immediately. Please give this fellow a raise! I'm so impressed he came after five o'clock and did not complain about the time or the long drive to get to us. Thank very much, B. for helping us today.

Update: Our heat pump has been up and running for a couple months now and we're super happy with it, but I was recently doing some work in the crawlspace and noticed that a section of the condensate line had a negative slope (was sloped the wrong direction). I emailed Able that evening and Jamie called me early the next morning to schedule someone to come by the following day to fix it. Guys were here for about 30 mins and did a great job-- condensate line now has a positive slope the entire way. I trusted that Able would stand behind their work but it was nice to see it in action. Love these guys. Still highly recommended. My wife and I just had Able replace our 24 year-old gas furnace with an electric heat pump. Louis came by for a free estimate and spent nearly two hours here-- he first did a Manual J calculation so that we would know precisely and accurately what size system our home needs, then dove into the details of a couple different brands of heat pumps to make sure we got the best system for our needs. I had 2 other companies provide quotes before Louis came by and neither one did a Manual J-- one guy came over for about 15 minutes and said square footage alone is adequate for determining the right size unit for a house (false), and the other person gave me a quote via text message without stepping foot on my property at all (lazy). Louis was super friendly and down to earth and gave absolutely no pressure at all for us to make a decision or choose Able. He also went over "incentives" (rebates and tax credits) which will end up taking over $8k off the price of the system once tax credits are factored in-- a major difference! The other quotes I got said nothing at all about incentives. The installation team was great-- Andres, Kevin, and Daniella (?) were super friendly and worked hard for 8 hour straight to get our system up and running beautifully. In summary, we got top-of-the-line equipment at a great price from a company who clearly goes above and beyond in terms of customer service and honesty. We couldn't be happier.

I had a great experience using Able Heating & Cooling to install a heat pump at my home. Louis, my technician, went above and beyond. He was friendly, professional, and clear, and that, combined with Able's competitive pricing, made them a clear first-rate choice. Day of installation, Luis, Brian, and Daniela came by and delivered on the scope of work without any surprises. They did a great job communicating with me, and to cap it off Brian gave me a final walkthru. I'm more than satisfied with my new system. After two months of usage, my heating costs are >30% cheaper than Oct-Dec last year, and I'm definitely looking forward to having air conditioning this summer and not relying on a noisy wall unit. Don't hesitate to contact Able if you have any HVAC needs.