Capacitor Heating, Cooling & Appliance

During the height of winter, our furnace failed. I contacted Max, and he came the same day to inspect the issue. The next day, I received a quote. While managing the cold with space heaters for a few days, I also gathered quotes from other vendors and found their pricing to be the best. Once I gave the go ahead, Max and his team showed up in two days and professionally installed the furnace and heat pump. We spent some time getting familiar with the new thermostat, PSE rush hour settings, and scheduling, but overall it was a great experience. I highly recommend them.

I recently extended my home by adding five extra bedrooms and two extra bathrooms, and I needed a reliable heating and cooling solution for the entire property. After speaking with several HVAC contractors—most of whom suggested installing five separate mini-splits—I reached out to Bala and the team at Capacitor Heating, Cooling & Appliances. That turned out to be the best decision I made. They assessed my home thoroughly and recommended a centralized heating and cooling system instead of multiple mini-splits. They completed brand-new ductwork throughout the house, including replacing the old crawl-space ducting and installing new ducts in the attic for both the existing and new areas at no additional cost. They used high-quality aluminum ducting for about 90% of the work and even upgraded my system to an 18 SEER heat pump, although I had only paid for a 12 SEER unit. Their focus on customer comfort and long-term efficiency truly stood out. Their pricing was also extremely competitive—about 25% lower than the nearest competitor—without compromising on quality or professionalism. I later hired them again to install a Navien NPE-240A2 tankless water heater, one of the best models on the market. Despite several complexities with the existing gas lines and exhaust setup, they handled everything expertly and completed the installation flawlessly. Because of their outstanding service, I’ve already lined them up to install heat pumps in my other investment properties as well. At this point, I trust Bala and his team completely. They operate with honesty, integrity, and a genuine commitment to customer satisfaction—not profit. Going forward, I won’t need to shop around for HVAC contractors. I know I can rely on Capacitor Heating, Cooling & Appliances every time. Highly recommended.