Fox Heating and Cooling

Fox Heating and Cooling absolutely saved the day for us. We had a leaking water heater, and I texted Dennis for help. He responded right away and handed things off to Shannon, who called immediately and got us scheduled within a clear window that worked for our day. At 2:30, Jerry called to say he was 15 minutes out—right on time. Jerry showed up, assessed the problem quickly, made the repair, and left everything clean and buttoned up. We got the invoice promptly. The process was smooth, professional, and fast—and the best part was that the Fox team handled everything. I didn’t have to lift a finger, and on a day when I was slammed, that meant the world to me. Extra shoutout to Jerry for being incredibly thoughtful. One of us had to leave to pick up the kids, and Jerry coordinated with the parts team to make sure he could finish in time. When we had to step out before he was done with paperwork, he told us not to worry and sent the invoice later. He also brought someone who may have been in training, and everything was handled with professionalism. These folks are responsive, trustworthy, and clearly take pride in what they do.

Fox Heating and Cooling is amazing! Dennis was professional and knowledgeable during the initial inspection and quote. The installation crew - Maddie and Cadder,l -were prompt, friendly and efficient. They went above and beyond with flashing work, and making sure the house is upto code with CO sensors installed in the correct locations. They dud an excellent job walking me through the new wifi thermostat at the end as well. If I could give more than 5 stars, I would! Cannot recommend Fox Heating and Air enough!

Did not go with Fox for my full HVAC replacement, but my experience dealing with Dennis was excellent. He managed to come out to my house same day (current HVAC was failing) and keep current system alive a bit longer. He also prepared a quote on the spot and took the time to answer many questions and even compare his proposed equipment with the equipment from my other quotes. I would definitely recommend anyone looking to repair/replace their HVAC to give Fox a call.

Justin was an amazing installer with some of the best customer service I’ve had in years. The scheduler lady was also great, and Justin went above and beyond to repair my furnace and make sure it won’t have issues again. They have a new loyal customer in me, I signed up for their maintenance program just because of how friendly and helpful they were. Highly recommend, and I don’t recommend often!

The Carrier ductless system for my garage installed by Dennis Fox's team is exceptional. I find Dennis to be extremely knowledgeable and it's nice to be treated with respect. His staff has also been extremely professional and on-time . Don't make the mistake of purchasing equipment online and trying to install it. Fox exceeded all of my expectations with no issues. Summer heat 100+, my garage is 70 degrees, and winter cold, 76 degrees. I definitely recommend Fox Heating and Cooling.