Harmony Heating & Air Conditioning Inc

My old furnace broke twice last winter (both times on Friday night). We called few HVAC companies, only Harmony had technician available to come and fix the problem. So when the time has come to replace the old unit we asked Harmony (among other companies) to provide a quote. All quotes came in pretty competitive so the previous experience tipped the scale in favour of Harmony. And they did not disappoint us. Their sales representative’s message was clear, he was punctual and provided good communication. Installation crew did a great job in our challenging project. I think this is a great example how good customer service brings customer loyalty and more business. Way to go Harmony!

We had Harmony service our furnace, replace the water heater, and add a humidifier a year and a half ago. If you're looking for how their work holds up long term then this review is for you. While they are prompt and on-time, I cannot recommend their quality of work. When the water heater was originally replaced Harmony situated the new one closer to the doorway - previously there was four feet of clearance now there was less than two, significantly impacting our ability to access our utility room. I brought it up with Harmony and we shared accountibility for it - but moving it cost another $1350. I wish they had shared their plan for how the new water heater would be placed before the install. Now a year and a half later the humidifier has never worked. I finally called them to take a look at it and the technician found that the wiring was installed incorrectly (this is confirmed by the technician on their recent invoice). This wiring was originally done by Harmony. I waited this long to call as I didn't want to deal with another bill, but ended up being invoiced another $200 for them to fix their mistake. Now the day after they visited our furnace is leaking water from a pipe that was not sealed - there was no leak before they came. Beyond these major events there were several fixes that I had to complete myself after their original install, such as applying pipe strap to floating water lines that banged every time the water was turned on. I would not recommend Harmony based on their quality of work.

Harmony is solid. You'd be hard pressed to find a better operation. Exceptional service from Daniel who came out and did the trouble-shooting on our furnace, to Dave who went over our options along with dropping off some new space heaters, to Jake and Anthony who did a prompt and excellent job on the install. 5 stars without question.

I had an AC and Water softener installed by Harmony this past Wednesday. They sent out a professional installation team consisting of Colton Grieve, Jake Smith, and Kyle Guest; which performed at 120% went above and beyond my expectations. First, they laid down the floor mats, placed the AC and softener and used their expertise to install all the required pipe, conduits, fittings, electrical wiring, etc. The install was highly efficient and clean. They were all very respectful to myself and my property. At the end of the install, they explained everything to me such as what to do if you run into this and that scenario and also providing some future maintenance recommendations. I am very pleased with how this crew of 3 technicians from Harmony performed. I highly recommend Harmony if you ever wanted to have an AC or/and water softener installed. Please see the photos, they did great.