Local HVAC and plumbing service handling repairs, replacements, and maintenance with a focus on clear communication and tidy workmanship.
Coordinated scheduling, clear estimates with options, and steady communication from start to finish. Technicians explain findings, keep work areas tidy, and follow through to final inspection when required.
Carson City as the home base, with service available to nearby western Nevada communities.
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Heating and cooling repair and replacement, seasonal maintenance, thermostat installation, water heater service and replacement, and hydronic boiler projects.
Reviews highlight responsive scheduling and clear communication from the office and technicians. Many customers mention thorough estimates with options and smooth installations, including boilers, water heaters, and thermostats. Clean workmanship and respect for the home are recurring themes. Longtime customers note consistency across multiple visits.
I called Red Bear when it became obvious I may need a new water heater. Leanna scheduled a tech for an estimate in a most expedient manner working with my scheduling needs. Chris arrived the next day and gave me two estimates, one for a complete new system, and another replacing needed parts. It was a choice for me to replace all on a 10year old heater or just the necessities. I decided to go everything new not wanting to have to deal with an old tank not functioning sooner than later.Chris explained the great 0% financing options available so I applied for that and knew immediately I could make small monthly payments for 18 months interest free!Ryan was then scheduled for the un-install of the worn and broken and install of the new system. He showed up with a smile and handshake right on schedule. He explained the process and got to work right away. He was so informative and speedy in his work. Thorough too, explaining the process whenever I went out to garage to check on him. I was amazed at the job he did, and the cleanliness he left the garage! It looks and functions great!Leanna then followed up with me on a couple questions I had. Red Bears team is great, you know they are great when you never have to talk to a supervisor or the owners! I wanted to only because I have heard what nice people the owners are!I won’t hesitate to use Red Bear again, Chris had also estimated an AC install and hopefully that will be possible on my end someday soon! Thanks Team Red Bear! :)
Awesome service! Got our yearly winter inspection along with a new EcoBee thermostat. Couldn't be more happy. Chris had excellent customer service and great knowledge of our system. Been using them for years and highly recommend their services.
From my initial inquiry ( Rich), to installation (Ryan, Richard, Mathew), to administration (Leanna) to the final county inspection, Red Bear Mechanical has been beyond stellar! Professional, timely, with exceptional customer service. Every person who touched this new system install made my experience stress free and surprisingly easy. They communicated regularly and kept me informed every step. And they’re all just so darn nice!!!Well done folks! You’ve won a loyal customer!
Red Bear did a great job of installing a new hydronic heat boiler in our home that replaced our existing boiler that was 43 years old. Steven and Ryan were at our house for a couple of days removing the old boiler and replacing with a new Lochinvar boiler. They did a nice job of cleaning up the maze of piping we had around the old boiler giving us a much better access into the utility room. They also replaced one of our baseboards that needed updating. They were always on time and communicated clearly and promptly. They left the utility room looking cleaner than I can ever remember. Highly recommend them for this type of work.
Matt and Francisco (and Jamie and Rich) were all wonderful to work with. They were prompt, efficient, insightful, clean and very friendly! We will definitely use Red Bear again!! ~Bruce and Jen Parsons
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