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FeaturedVerifiedHVAC Companies in Cary, North Carolina

Element Service Group

Featured in Cary Today 4.90 (829 reviews)(919) 823-3249

Element Service Group is an HVAC and plumbing company based in Apex and founded in 2009. It serves Cary and other Triangle communities, including residential and multi-family properties. Its HVAC offerings include air conditioning, heating and ductless mini-split systems.

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Business Highlights
  • Element Service Group is veteran-owned.
  • Element Service Group is fully licensed and insured.
  • Element Service Group lists North Carolina HVAC License H-2, H-3, Class 1.
Service Area

Apex, Cary, Holly Springs, Fuquay-Varina, Raleigh and Durham.

Featured on ProsGrade. Element Service Group is one of 10 HVAC companies ProsGrade lists in Cary, North Carolina.

Listing details

11 services listed, including AC repair, AC installation and Emergency AC repair. Open 24 hours, 7 days a week. Rated 4.9 from 829 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Element Service Group compares with the other 9 HVAC companies on ProsGrade in Cary, using public Google ratings and review counts.

  • Ranks in the top half of the 10 Cary HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.9 average of other Cary HVAC companies on ProsGrade.
  • Has the most Google reviews (829) of the 10 Cary HVAC companies on ProsGrade.
  • One of 8 Cary HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

11 services
  • AC repairRepairs for all makes and models.
  • AC installationCarrier, Trane, Lennox and other major brands.
  • Emergency AC repair24/7 emergency service.
  • AC tune-upsSeasonal maintenance and inspection.
  • Ductless mini-splitsZoned comfort without ductwork.
  • Refrigerant servicesLeak repair and refrigerant recharge.
  • AC replacementHigh-efficiency system upgrades.
  • Evaporator coil servicesCleaning, leak repair and replacement.
  • Air purification systemsWhole-home systems for existing HVAC.
  • UV light systemsGermicidal UV lights for air and coils.
  • Heating servicesEmergency heat repair, furnace installation, tune-ups, boilers, heat pumps and radiant heating.

Reviews

What customers say

Reviewers praise professional, thorough plumbing work and clear explanations. One customer says Tim came quickly to address a backup and offer solutions; another credits Nick with arranging a water-heater replacement around their timeline and completing the job efficiently.

Customer Reviews

Amy Gray

I’d like to extend a big thank you to Nick and the new plumbing department at Element Service Group. They’ve consistently done an excellent job maintaining my HVAC system, so when I learned they had started a plumbing department, I expected the same level of professionalism—and they delivered. They provided a courtesy plumbing inspection and thoroughly checked my entire home. I’m happy to say everything received a big check mark. The only recommendations were simple maintenance items to help keep everything in great condition and give me peace of mind about my plumbing. I highly recommend their team. I’ve lived in this home for 40 years and have had many different tradesmen work here, but today I realized I’ve finally found the right company.
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Hannah McFeaters

Tim was STUPENDIOUS!!! He took great care of my home and my pipes, I had a backup and he was quick to come out and provide solutions. I highly recommend Element to everyone in Raleigh and Durham give these guys a call!!!

Ryan Franklin

Tim was professional, empathetic but most importantly thorough in his delivery of what the next steps are in resolving my water heater issue. His follow through and completion of my install was beyond the five star rating I am able to leave.Thank you Tim and Element Service Group for being the BEST PLUMBING COMPANY IN APEX!!!
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Frequently Asked Questions

How long does Element Service Group take to install an AC system?

Most residential AC installations are completed in one day, typically 6–10 hours. Significant ductwork modifications, electrical upgrades or a complete system changeout can extend the project to two days.

Does Element Service Group offer financing for AC installations?

Financing is available with 0% interest options on qualifying systems.

Does Element Service Group handle permits for AC installations?

It handles permits and schedules the inspection for AC installations.

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