Element Service Group supports homeowners with HVAC and plumbing services, focusing on clear communication and efficient solutions for common home comfort needs Serving homeowners across Cary, North Carolina.
Local homeowners point to quick response times, clear communication about options and next steps, and efficient, clean work. Estimates and timelines are explained up front, and technicians answer questions without pressure Local experience that helps homeowners across Cary, North Carolina compare a more region-aware provider.
Primary service areas include Cary, North Carolina, Apex, and nearby Triangle neighborhoods, with scheduling based on technician availability.
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Heating and air conditioning repair and replacement, system diagnostics and maintenance, air conditioning installation, heating service, water heater service and replacement, leak detection and repair, fixture replacements, general residential plumbing service.
I’d like to extend a big thank you to Nick and the new plumbing department at Element Service Group. They’ve consistently done an excellent job maintaining my HVAC system, so when I learned they had started a plumbing department, I expected the same level of professionalism—and they delivered.They provided a courtesy plumbing inspection and thoroughly checked my entire home. I’m happy to say everything received a big check mark. The only recommendations were simple maintenance items to help keep everything in great condition and give me peace of mind about my plumbing.I highly recommend their team. I’ve lived in this home for 40 years and have had many different tradesmen work here, but today I realized I’ve finally found the right company.
Tim was STUPENDIOUS!!! He took great care of my home and my pipes, I had a backup and he was quick to come out and provide solutions. I highly recommend Element to everyone in Raleigh and Durham give these guys a call!!!
Tim was professional, empathetic but most importantly thorough in his delivery of what the next steps are in resolving my water heater issue. His follow through and completion of my install was beyond the five star rating I am able to leave.Thank you Tim and Element Service Group for being the BEST PLUMBING COMPANY IN APEX!!!
Nick and his crew were outstanding. I also was very appreciative that they offered a free estimate. Several other big companies would not even give a rough order of magnitude without a $79 fee for one and $89 for the other company, their price was right. His response to our call was prompt. He was able to schedule us to meet our timeline. He did not try to force up sales after a short recommendation and discussion. The work was done efficiently. We are very happy with our choice using Element Service Group to replace our 14 year old water heater. I am going to use him for our ageing HVAC system.
My repairs were completed within 2 days of my request. Nick arrived at the scheduled time and was done in record time. He also checked to make sure there were no other plumbing problems in the house and answered additional questions. There were leakage issues and part replacements. Very thorough, professional and knowledgeable. No mess left behind to clean up. I am so happy with my two new faucets and would call Element Service Group again for any plumbing issues.
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