Coomes Air Conditioning & Heating

Called these guys out to diagnose our ac after looking g at for all of 5min. They immediately said we needed to replace the entire system for like $20,000 and didn't even want to look at other options. I then call JLI Hvac mechanical services and they fixed it immediately apparently our motor need a little work done was all it only costed $300. Im really happy I got a second opinion before I went into debt for $20,000. This is a very crooked way to do business and this isn't the first time a big hvac company has tried to screw me over. Alway get a second opinion this company will try to talk you out of speaking to anyone but them.

Coomes was recommended to me by a neighbor for their quality service, knowledgeable techs, and fair pricing—and they definitely lived up to the recommendation. I was really happy with the service I received at my home. My AC was fixed the same day, and the technician (Eduardo M.) provided 5-star service from start to finish. Great experience overall.

Eddie came out and serviced my unit and was professional and very thorough. Eddie explained every bullet point he checked and its range and what it means. Very knowledgeable. I’ve used Coomes now for at least 12 years and they’ve been the best. They keep my system up and running and they are pretty quick on getting service calls scheduled if not that day, the next day. No one else services my system but Coomes. Everyone is friendly, professional and shows great integrity when on my property.

Update to previous review. Not sure if the following staff work for Coomes or Willard but shoutout to Robbie, Roxy, Service Manager Robert and Senior Service Tech Byron for making it right! GET A SECOND OPINION!! Disappointed in the service I received. After 2 visits and over $400 out of pocket, I identified and resolved my own issue… a clogged drain but was told I needed a brand new system! Other than the tech being punctual with a great personality, I have nothing else good to say!

We had a great experience with Abel doing our regular maintenance inspection for spring. He was knowledgeable and let us know the concerns.We had been crossing our fingers for the last year holding off on unit replacement but finally had to get a new unit. The crew came out the next day consisting of Cole, Mark, Tomas, and Atah from Willard, working in conjunction with Coomes. They did an outstanding job. Kept everything clean, tidied up after themselves, were incredibly polite and knowledgeable about their equipment and their jobs. We haven’t had a nicer group of technicians and installers except for these gentlemen from Coomes and Willard working together. They checked everything to ensure it worked properly, and instructed us in how to change out the new filter, operate the new thermostat, etc. Sorry this is long, but they did an impressive job. More companies could learn from their outstanding service.

Able was excellent in advising us on our situation, he quickly identified the issue we were having and corrected the circuit breaker problem. Able is a courteous and a wholesome individual and explained everything he was doing. Overall, A great person. Very knowledgeable!

Abel was very professional. Explained our AC issue very well, making it easy to understand and make a decision. He saved us a lot of future issues and discomfort by catching a major problem in advance. I would recommend him and Coomes to anyone.

Gabe from Coomes checked out my HVAC system for summer to make sure it can withstand the Texas heat, and he (as always) did an amazing job. He was professional, explained what he was doing, how my system was faring and had a smile the whole time. Love having these guys take care of my needs!

Absolutely amazing service. Explained everything that was going on what needed to be done and what not needed to be done. Great personalities really made us feel comfortable with them being here and working on our air conditioning in our home. If ever we have another problem with our air they are the guys we'd call. We appreciate everything they did for us today! And two of the best personalities that I've talked to in a long long time. These workers are the type of people I would have over for dinner!!!!

From beginning to end, I could not have asked for a better experience! I called for an estimate and Jimmy came out the next day and gave me a quote on replacing my parents 40+ year old HVAC system. He took his time collecting all the information he needed to provide an accurate quote. He was professional and honest. He presented me with options and never pressured me. I decided on a package and six days later, the technicians, Jeff and Aziz, showed up and completed the job. The technicians were equally as professional and honest. They were meticulous with the installation and incredibly patient teaching my 86 year old father how to program the thermostat. Coomes wasn’t the cheapest quote I got but their professional standard and commitment to customer service was priceless. I paid exactly what was quoted! There were no hidden fees or up charges! I highly recommend this company!