Emergency Air Heating, Cooling and Plumbing

I recently had preventative maintenance done on my AC system. I had an excellent experience. Eddie arrived on time was professional and performed a very thorough inspection and service of the unit. He cleaned the system, checked all the components and made sure everything was running efficiently before the hotter weather sets in I really appreciated how Eddie explained what he was doing and pointed out a few things to keep an eye on in the future without trying to upsell unnecessary repairs. It gives me peace of mind, knowing my AC is ready for the season and operating at its best. Great customer service, honest work and very knowledgeable is how I would explain Eddie. Highly recommend him to anyone looking to keep their AC system maintained and running smoothly. Well done, sir.

Wladimir was fantastic! Punctual. Fast. Honest. Just all around great. They gave me clear options for service and explained everything in a way that was easy to understand. They focused on what was most pressing at the time and also gave me reasonable options for future work that may be needed—no pressure at all. I’d definitely recommend Emergency Air! to anyone looking for reliable, professional AC service.

This review is definitely worth its weight in gold. Me and my wife found a coupon for emergency air in a Dbacks pamphlet at one of the games and knew our 18year old AC unit was on its way out but wanted to see if we could squeeze a little more life out of it with a tune-up/cleaning. Appointment setting was easy as could be and our technicians that came out, Nick and Gerald, were extremely knowledgeable and thorough when servicing our unit. During the inspection Nick and Gerald brought to our attention some key pointers that showed just how bad our 18yr old unit actually was. Me and my wife were already expecting to get a new AC unit in the next year and, under advisement of our techs, had their supervisor Chris Polanco come out and look at our unit and talk to us about a potential new unit. Chris sat us down and had a very informative conversation with us about the ins and outs of what we should be looking for in a AC unit and making it very understandable to someone who doesn’t work in the industry. He was extremely professional and treated us like family when he worked with Jessica at their main office to see what deals we could get to get the unit installed. We never felt pressured or under a sales gimmick, it was always a, “lets do right by you and try and save you the most money, but also not cut corners that will cost you down the road.” One thing that stuck out most was when he said, “we are not the cheapest, nor the most expensive, but we stand by our work and the experience you will have with us” and I couldn’t agree more. Their pricing came, to my surprise, way under what others quoted us and were extremely transparent on what was included where others weren’t. We were able to get our new unit installed same day by Darien and Chris and man let me tell you, these men were extremely thorough, and CLEAN with their work. I can’t say enough about this company, and I will be strongly recommending them to our friends and family as a company that may not be cheap, but worth every single penny when it comes to their work, their professionalism and their transparency. Thank you again team for making this all work out! Nick, Gerald, Chris Polanco, Jessica, Luke, Darien and Chris, thank you for your help!

Josh S came out this morning on really short notice and quickly got my water heater swapped out and even upsized it to a 50 gallon which I’ve wanted to do since getting the home 5 years ago. I was told it wouldn’t fit by several other companies but when I asked emergency air, they said “Absolutely, no problem!” New water heater looks great and am very pleased with Josh and his work. Thanks ????

Very thorough with his servicing of my a/c unit. I had a problem and knew something was up but I knew I had a scheduled maintenance appointment coming up so I let him know when he arrived. He showed up on time. Sent pictures of the unit to me including before and after, while he was working on it so I was well informed the whole time. Fixed the issues promptly in the same visit. Re-Scheduled a visit to complete the maintenance part since my unit had frozen over. And we needed it to thaw. Did the cleaning of the unit today and everything nearly looks like new. Friendly and knowledgeable. 10/10 would recommend. Photos of the frozen over ac components and how it looked today. The unit is operating well and as expected. Thank you Gerald!