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Taking CallsHVAC Companies in Charleston, South Carolina

Smoak's Comfort Control

Taking Calls in Charleston Today 4.90 (854 reviews)(843) 556-9550

Smoak's Comfort Control

Smoak's Comfort Control provides heating, air conditioning, indoor air quality and plumbing services to homeowners and businesses throughout the Charleston area. Jack Smoak founded the company in Charleston in 1972; his son William and grandsons Tyler and Taylor now carry it on. It focuses primarily on residential work and takes light-commercial jobs when the scope fits.

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Business Highlights
  • The company describes itself as third-generation and family-owned and operated.
  • It identifies as a Trane Comfort Specialist.
  • The company says it is the oldest Trane dealer in the Charleston area.
  • The company says its emergency repair team is NATE-certified.
  • The company lists South Carolina license CLM.1900.
Service Area

Cane Bay, Charleston, Daniel Island, Folly Beach, Goose Creek, Hanahan, Hollywood, Isle of Palms, James Island, Johns Island, Kiawah Island, Mount Pleasant, Nexton, North Charleston, Ravenel, Seabrook Island, Sullivans Island, Summerville and West Ashley.

Local Business Taking Calls

Smoak's Comfort Control is one of 8 HVAC companies ProsGrade lists in Charleston, South Carolina.

Taking Calls
Taking calls through ProsGrade
Listing details

10 services listed, including HVAC installation and replacement, Air conditioning service and Heat pump installation and repair. Open 24 hours, 7 days a week. Rated 4.9 from 854 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Smoak's Comfort Control compares with the other 7 HVAC companies on ProsGrade in Charleston, using public Google ratings and review counts.

  • Ranks in the top half of the 8 Charleston HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.9 average of other Charleston HVAC companies on ProsGrade.
  • Has more Google reviews (854) than 4 of the 7 other Charleston HVAC companies on ProsGrade.
  • One of 8 Charleston HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

10 services
  • HVAC installation and replacementBefore completion, checks include refrigerant charge, balanced airflow and communication with the thermostat.
  • Air conditioning serviceInstallation and replacement, maintenance, repair and tune-ups.
  • Heat pump installation and repairThe company primarily installs Trane heat-pump systems.
  • Ductless mini-split serviceInstallation, maintenance and repair for additions, converted spaces, rooms without ductwork, workshops and detached garages.
  • Furnace maintenance and repair
  • Emergency HVAC repairHandles complete system failures, refrigerant leaks, frozen evaporator coils and electrical or wiring issues.
  • Residential Comfort Control PlanAnnual preventative maintenance with prescheduled checkups.
  • Commercial HVAC servicesInstallation, repair and seasonal tune-ups for small to mid-sized commercial accounts.
  • Water heater replacement and installationOptions include traditional tank and tankless water heaters.
  • Plumbing servicesFaucet installation, home repiping, sump-pump service and garbage-disposal installation and repair.

Reviews

What customers say

Customers describe punctual, courteous technicians who keep the work tidy and explain what they find. One homeowner also appreciated the meticulous paperwork after a two-system Trane heat-pump installation.

Customer Reviews

Melissa Gorham

Smoaks was recommended to us, and being new to the area, we were happy to find a reliable HVAC company to call. They go above and beyond and Zachary has been to our home several times. He is knowledgeable, efficient and just an all around nice guy. I highly recommend Smoaks.
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Nicole Grant

What seemed to be a minor drip from my Navien water heater turned out to be an incorrectly installed unit done by another well known plumbing repair company. He immediately diagnosed the issue and made the repair preventing further damage to my floor and the water heater saving me money and stress. He was on time, cleaned as he worked, polite and explained the entire process. I know who to call for any future plumbing needs.
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Eddie Phillips

Technician John McGarvie with Smoak's Comfort Control just recently replaced my traditional water heater with a Rinnai outdoor tankless unit. I am extremely pleased with the professionalism that he displayed, the high quality of work and the surprising install time (approximately 4-5 hours). I thought it would have taken him a minimum of 8 hours to perform all of the work needed for removal/install of the unit and gas line relocations. He was very punctual and answered all of my questions to my satisfaction. I could't be more pleased with him and Smoak's for their overall response and quickness in getting my failing water heater replaced. I'm very happy with my decision to go "tankless" and to use Smoak's Comfort Control.
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Blue Skies

I hired Smoak's to install two HVAC systems for my home this month. It involved replacement and installation of a Trane 2.5 ton heat pump and a Trane 2.5 ton split heat pump. From the initial meeting to discuss needs to the completed job everything was done professionally, on-time and with friendliness. Pricing is reasonable and fair. The paperwork provided is meticulous and goes beyond what I was expecting. Smoak's goes out of its way to provide excellent customer service. I gladly vouch for that. You truly cannot find a better company to work with.
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Maeve McGowan

We used Smoak’s to upgrade the plumbing in the entire house. From the drywall cuts to the valve work everything way excellent, tidy, and efficient! John was attentive and beyond knowledgeable, helping us to fully understand our system. His work reflected attention to detail and mastery of his trade.
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Frequently Asked Questions

Does Smoak's provide emergency HVAC repair after hours?

Yes. Emergency HVAC repair is available around the clock in Charleston.

How long does a residential HVAC replacement usually take?

Most can be completed in a single day; jobs requiring ductwork modifications, upgrades or more complex configurations may take longer.

How is a replacement HVAC system sized?

Smoak's assesses the home's square footage, insulation, ductwork condition and sun exposure, then runs a load calculation to determine system size.

What do residential Comfort Control Plan members receive?

Members receive priority customer status, emergency service and a lifetime repair warranty.

How often should commercial HVAC receive maintenance?

Most systems benefit from at least two visits a year, generally in spring before cooling season and fall before heating season.