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FeaturedHVAC Companies in Charleston, West Virginia

Dodrill Comfort & Energy Solutions

Top Spot in Charleston Today 4.80 (847 reviews)(304) 244-0506

Dodrill Comfort & Energy Solutions

Based in Charleston, Dodrill provides heating and air conditioning repair, installation, and maintenance. The company also offers home energy audits, insulation, air sealing, ductwork services, and indoor air quality work, including filtration and humidity control. Its home energy audits use blower-door testing and thermal imaging to investigate air leakage, insulation, and moisture issues.

Business Highlights
  • The company lists West Virginia license number WV034867.
  • The company describes itself as the only Dr. Energy Saver dealer in West Virginia.
  • The company says repairs carry a “Fixed Right or It’s Free” guarantee and a two-year warranty on parts and labor.

Service Area

Charleston-based, serving residents across West Virginia.

Featured Local Business

Dodrill Comfort & Energy Solutions is one of 8 HVAC companies ProsGrade lists in Charleston, West Virginia.

Featured
Featured on ProsGrade
Listing details

8 services listed, including Heating system repair and installation, Heating maintenance and Air conditioning maintenance. Open weekdays, closed on weekends. Rated 4.8 from 847 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Dodrill Comfort & Energy Solutions compares with the other 7 HVAC companies on ProsGrade in Charleston, using public Google ratings and review counts.

  • Ranks in the top half of the 8 Charleston HVAC companies on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, at or above the 4.8 average of other Charleston HVAC companies on ProsGrade.
  • Has the most Google reviews (847) of the 8 Charleston HVAC companies on ProsGrade.
  • One of 7 Charleston HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

8 services
  • Heating system repair and installationRepairs, maintains, installs, and replaces heating equipment; recommendations consider system type, fuel source, and sizing.
  • Heating maintenanceSystem inspections include checks of the air filter, mechanical parts, and thermostat.
  • Air conditioning maintenanceAnnual tune-ups and checks of filters, refrigerant, thermostat, coils, and electrical components.
  • Air conditioning installationCentral AC, ductless mini-split, and split-system installations.
  • Home energy auditsBuilding-envelope inspection, blower-door testing, thermal imaging, HVAC sizing review, and a written report with prioritized upgrades.
  • Insulation and air sealingInsulation for attics, basements, garages, walls, floors, and crawl spaces, along with weatherization, radiant barriers, ductwork sealing, and air-sealing packages.
  • Indoor air qualityFilter-based, duct-based, and stand-alone filtration options, plus humidifiers and dehumidifiers.
  • Emergency HVAC serviceThe company advertises emergency service for heating and cooling problems at all hours.

Reviews

What customers say

One customer praises polite service, an explanation of the work, and alternative furnace options; another describes the technicians as courteous, professional, and knowledgeable. One customer reports a gas leak inside a furnace Dodrill installed; they say the technician shut off the gas, but there was no word for four days. Another says that after a heat-pump replacement they found the attic messy, a broken vent pipe actively leaking onto the ceiling, insulation removed and not replaced, and air leaking into the attic.

Customer Reviews

Trevor Caldwell

Gas leak from inside 2018 Rheem furnace installed by Dodrill. No urgency from company to fix the issue. Tech turned off gas and said part would be ordered after having to speak with someone else regarding our issue. No word 4 days later. $100+ call and look.. $400+ for repair estimate. It is winter in WV. Wish we went elsewhere for help. Company does not seem to care.
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Nancy Kidd

Sawyer called before he arrived. Within 15 minutes. He covered his shoes and greeted us very politely. He explained what he was doing and offered other options for a cleaner furnace. I really enjoyed talking with him. I hope you send him back.
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michael brown

Dodrill is the best decision you can make when it comes to your heating and cooling needs. They're technicians are extremely courteous, professional and knowledgeable. Removal and installation was seamless. Our biannual maintenance checkups are priceless. Our electric and gas bills dropped significantly. Very thankful for this company.
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David Earnest

When I needed a new HVAC system I chose Dodrill Comfort and Energy Solutions, I chose wisely. In the years since I’ve also been enrolled in the Comfort Club Membership which is worth every dollar. They keep my system running smoothly. When I have had an issue that I needed them to fix they were very timely. I highly recommend them. Their service is excellent.
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Doug Hughes

$16,000 for a heat pump replacement and they left my attic looking like a disaster zone. Found a broken vent pipe actively leaking onto my ceiling, insulation ripped out and never replaced (so much for energy efficiency), and massive air leaks pumping conditioned air straight into the attic. Basically paying to heat and cool the outdoors now. For that kind of money, you'd expect at least a basic level of professionalism. Instead I'm left with water damage waiting to happen and an electric bill that's going to be through the roof. Completely unacceptable work. Fortunately, I found these issues myself before it was too late.
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Frequently Asked Questions

What does a home energy audit cover?

It examines the attic, walls, basement or crawl space, and ductwork; uses blower-door testing and thermal imaging; and includes an HVAC sizing review and written recommendations.

What is checked during heating maintenance?

The company says technicians inspect the air filter, mechanical parts, and thermostat.

What indoor air quality systems are offered?

Options include filter-based, duct-based, and stand-alone filtration, along with humidifiers and dehumidifiers.

Does the company offer emergency HVAC service?

The company advertises emergency service 24 hours a day, seven days a week.