Local HVAC contractor providing repair, replacement, and maintenance for heat pumps, air conditioners, and heating systems in Chesapeake, VA.
Clear communication, timely scheduling, and experience with both repairs and full system change-outs. Reviewers frequently mention reasonable pricing, transparent options, and technicians who take time to explain work performed.
Serving Chesapeake and surrounding South Hampton Roads communities.
HVAC system diagnostics and repair; heat pump and AC replacement; furnace and heating service; seasonal tune-ups; thermostat replacement; water heater replacement options including tankless recommendations mentioned in reviews.
Reviews consistently highlight fast response during outages and clear explanations from technicians. Many customers note fair or competitive pricing and smooth system replacements when repairs were not viable. Communication and professionalism are common themes, with several mentions of careful workmanship during installs.
My water heater began to malfunction for the last time. Jon offered me a repair option as well as an option to replace. Given the water heater’s age and condition. I replaced it. The water heater has had several issues in the past. I finally had to bite the bullet. Jon also offered a great price to upgrade my traditional water heater to a tankless water heater. Fantastic recommendation. This is a far more efficient set up.
I placed a service call during the middle of the frigid temperatures. They came out quickly to repair the system. Teddy is a pleasure to work with. He was very knowledgeable and honest. I feel like he did everything to fix the issues.It ended up that the whole system was beyond repair and in need of replacement. I went with Shaffer's as they were reasonably priced and their professionalism was the best I have experienced in the HVAC world. Their installers did a great job. They minimized debris, cleaned as they went and then took the time to answer any questions I had. I highly recommend Shaffer's Heating and Cooling.
I had Shaffer Heating and Cooling come out after my HVAC system shut down because the disconnect had melted. I was stressed and worried we’d be freezing, but the technician, Carson, did a wonderful job. He was professional, knowledgeable, and explained everything clearly while fixing the issue. Thanks to him, our system is back up and running and we won’t be cold. I truly appreciate the great service and highly recommend Shaffer Heating and Cooling, especially Carson.
Schaffer heating and cooling provided the best price and value of all the quotes I received. Communication and service was excellent. Highly recommended!
The best and most trusted company I’ve worked with! I’m having a full central air system installed. They have been nothing but professional, hard working and clearly dedicated to the detail of the job. My house was built in 1930 so the plaster and wood they had to go through cost them a few blades but Jon knew this and his team was well prepared! Each team member was respectful and courteous. I won’t use any other company for my heating and cooling needs. We hit a little hiccup with the snow storm but they were prepared completing the outside work prior to the snow coming and inside work at the start of the snow storm. They will be back to finish it up next week. Oh, and they took out my heavy AC window unit that I would not have been able to move myself. Thanks guys! Laurie H.3/12/25Job complete! Very happy with the service Jon and his crew provided. They will be back to install an attic fan and assist with moving my bathroom vent that blows moist air into the attic. Terrible design from previous install.Shaffer is the only heating and cooling company I’ll use. ??Laurie H
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