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CroppMetcalfe Columbia

HVAC Companies in Columbia, Maryland
Ranked #4 in Columbia | Grade B+
4.90 (804 reviews)

CroppMetcalfe Columbia

CroppMetcalfe Columbia, Maryland supports homeowners and businesses with practical HVAC solutions, focusing on accurate diagnostics, routine maintenance, and reliable system replacements. Customers often highlight technician professionalism and clear explanations during service visits.

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Why Homeowners Choose This Business

Local presence with a strong volume of recent reviews, clear service offerings for repair, maintenance, and installation, and scheduling options that cover both routine and urgent situations Local experience that helps homeowners across Columbia, Maryland compare a more region-aware provider.

Service Area

Serving Columbia, Maryland and nearby communities in and around Howard County from the Gerwig Lane location. Call to confirm coverage for your address and scheduling options.

Featured Local Business

This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.

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Listing details

This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Shows review activity that is competitive for this local market.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - 24/7 availability is indicated; call to confirm current emergency response times and fees.

Services Covered

  Renovation Services
  AC Repair
  Furnace Repair
  Maintenance
  Heat Pump Service
  Installations
  Hvac Maintenance
  Repairs
  AC Installation
  Furnace Installation
  Commercial HVAC
  Indoor Air Quality
  HVAC Diagnostics
  Heating Repair
  Air Conditioning Service
  Thermostat Replacement

Heating and air conditioning diagnostics and repair, preseason maintenance and tune-ups, equipment replacement and installation, indoor air quality accessory service (e.g., humidifiers), and commercial HVAC support.

Reviews

Customer Reviews

C Hollywood
The 2technicians who came to our home to service our AC were knowledgeable, friendly, and provided us with tips on keeping our unit working its best. I highly recommend this company. We used ESA for years and are pleased with the service si…
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The 2technicians who came to our home to service our AC were knowledgeable, friendly, and provided us with tips on keeping our unit working its best. I highly recommend this company. We used ESA for years and are pleased with the service since their merger as well. Thank you.
Eric Williamson
Not sure what happened after the name change to from Environmental Services Associates to CroppMetcalfe, but very disappointed in their service. Our AC completely stopped functioning on a saturday, it was heat index of 100 and 90 degrees IN…
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Not sure what happened after the name change to from Environmental Services Associates to CroppMetcalfe, but very disappointed in their service. Our AC completely stopped functioning on a saturday, it was heat index of 100 and 90 degrees INSIDE in some rooms. Service technician comes out on sunday for $200 (after hrs + diagnostic) and tells us we need a new capacitor for a total of $600. After installation the system turned on but was not blowing cold air. He assured us it would cool off and left. 10 minutes later system cuts off with the same error message. We call and the technician returns and tells us we need a new compressor but our system is too old (which is fair) and that he would get back to us about a new system. THREE DAYS later (sitting in a house with no AC) we get an email with an estimate for a compressor attached which said "Your system is too old for a compressor, a new system will need to be installed, $0." We already knew that and thought we were waiting on an estimate to replace the unit. The fact that they took 3 days to send us a blank estimate while we suffered in the heat is unacceptable, and we are also out $600 for the capacitor that wasn't the problem to begin with. Needless to say, we decided to go with Costco who gave us a great deal with a great warranty, $1400 costco gift card, and 2% cash back.
John Brennan
The ESA rep--Julieann--was excellent. She explained what she was doing and did the job professionally and quickly. I have always been very pleased with every ESA technician who has come by to inspect my (2) systems. I feel very comfortabl…
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The ESA rep--Julieann--was excellent. She explained what she was doing and did the job professionally and quickly. I have always been very pleased with every ESA technician who has come by to inspect my (2) systems. I feel very comfortable that they know what they are doing and are keeping my systems working properly. VERY HAPPY.
Darlene Orr
We've been an Environmental Systems Associates customer since 2004 - 22 years! I found them after I had a bad experience with a company that is now out of business. They have reasonable prices and the technicians are friendly, polite, and…
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We've been an Environmental Systems Associates customer since 2004 - 22 years! I found them after I had a bad experience with a company that is now out of business. They have reasonable prices and the technicians are friendly, polite, and knowledgeable. When our AC stopped being cool about 2 years ago, I called and they came out pretty fast and diagnosed the problem and fixed it quickly. (Our capacitor had gone out after 20 years!). During that visit, we decided to sign up for the yearly maintenance plan. This plan gives you a discount on parts AND gives you priority service if you have a breakdown. Since most breakdowns occur at the hottest or coldest times of the year, we thought it was worth it. Today, we had our second yearly maintenance inspection (no cost today because we have the plan AND they had sent me an email reminding me to make the appointment. No need for us to try to remember) It is reassuring that everything is working properly. The two technicians were nice and wore paper booties to protect our floors. I appreciated that. I can recommend ESA wholeheartedly.
Emalee Murphy
I had my first HVAC service today. My service person was extremely knowledgeable and thorough. He oiled, cleaned, tightened, and checked the furnace and humidifier components. This was not just a superficial glance at the equipment and a…
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I had my first HVAC service today. My service person was extremely knowledgeable and thorough. He oiled, cleaned, tightened, and checked the furnace and humidifier components. This was not just a superficial glance at the equipment and a filter change (although the filters were changed). Everything was inspected and returned to its best performance. Any mess was cleaned up and he even wore paper booties to protect the floor. I recommend Environmental Systems if you want a job well done.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

They work on central air conditioners, furnaces, and heat pumps, along with related components like filters and humidifiers. Service includes troubleshooting, seasonal maintenance, and full system replacements when needed. Technicians provide options before work begins. Availability for specific brands can be confirmed when booking.

Yes, seasonal tune-ups are available to clean, test, and adjust key HVAC components. Many customers use these visits to improve performance and catch issues early. The technician will explain findings and suggested next steps. You can request reminders for spring and fall visits.

The listing indicates 24-hour availability, and search results mention emergency HVAC repair services. Call to check current response times and any after-hours diagnostic fees. The team can advise on safe operation until a technician arrives.

Technicians typically provide an explanation of the issue and options with pricing before beginning repairs. Some reviews mention clear communication, while a few raise pricing concerns after the brand change. If you have budget questions, ask for alternatives and a written estimate during the visit.

Yes, service information indicates offerings for commercial HVAC. This can include repair, maintenance, and system change-outs tailored to business needs. Contact the office with your building details to confirm scope and scheduling.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.90 (804 reviews) Featured BusinessPro Listing
Address
9375 Gerwig Ln J, Columbia, MD 21046
Business Type
HVAC Contractor
Website
https://www.serviceexperts.com/croppmetcalfe-columbia-md/
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