Jackson Services provides HVAC and plumbing service in Columbus, Georgia, offering repairs, maintenance, and replacements with clear communication and estimates.
Clear communication on arrival times and pricing, technicians who explain options before work begins, and ability to source parts for older systems when feasible. Local support for urgent heating, cooling, and plumbing needs Local experience that helps homeowners across Columbus, Georgia compare a more region-aware provider.
Primary service in Columbus, GA with reach into nearby West Georgia and East Alabama communities.
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Heating and air conditioning repair, maintenance, and replacement; thermostat and electrical board troubleshooting; plumbing leak repair and fixture replacement; gas line inspection and replacement.
Reviews frequently mention prompt scheduling and clear ETAs, with technicians calling ahead before arrival. Customers note upfront estimates, explanations of repair options, and courteous on-site service. Several comments highlight thorough troubleshooting, including locating hard-to-find parts and resolving gas line issues. Clean work areas and transparent pricing are also recurring themes.
I was able to get a plumber to come out same day. The company was great on notifying me on estimated time of arrival ,and I received a call from the plumber Jeremy when he was about 10 mins away.Jeremy was amazing. He answered any and all questions I had. He gave me estimates prior to any work and broke each project down easily to understand. He finished the bathroom faucet problem and it works the proper way now.He is very polite, and so was the receptionist who helped me this morning on the phone.From beginning to end, great communicationGoing forward with the next projects on the list, I will definitely be reaching back out to this company, and requesting Jeremy again.
We had a gas leak & called Jackson. Conner came out & did a thorough investigation & discovered our gas lines needed replacement. So Grateful & today Conner & Joseph came out and worked most of the day!I highly recommend Jackson Services & the 2 young men who earned our trust & Gratitude!
Britt Story, Has got to be the most professional polite, acknowledge service person I’ve ever dealt with. I would suggest that you get him into your management program and start training other others has to how to relate and take care of your customers.I’ve never been treated so professionally. He is one in 1 million.Thank you, Jackson services for having such top-notch people work for your company!!
We are so happy that the technician Justin was able to locate a replacement part for the main electrical board for our 25+ year old furnace. We had previously been told that due to the age of our unit it would be impossible to locate the needed parts but Justin was able to locate the needed equipment the following business day. To be able to repair the system to working condition without having to replace the entire unit is such a blessing. We will definitely be repeat customers in the future for all our heating and air system needs. Thanks again!
Nathan was absolutely amazing. From the time he showed up to the time he left he was completely honest with pricing and what it would take to fix it. He did an amazing job as everything had to be replaced because we had a really bad water leak. He cleaned all of his mess up and left everything looking brand new again. I would recommend him to anybody needing a plumber. Great job Nathan and thank you for the hard work that you put in today at my house.
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