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Fire & Ice Heating and Air Conditioning
Columbus, OH
4.90 (4118 reviews)
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Dor-Mar Columbus Heating And Air
Dor-Mar Columbus Heating And Air
Dor-Mar Heating & Air Conditioning provides heating and cooling service in Columbus and surrounding Central Ohio communities. It traces its history to 1962, and its broader home-service work also includes plumbing and radon mitigation.
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Business Highlights
- The company is family-owned and operated through generations.
- Team members receive monthly training.
- The company says its own trained, certified staff handle jobs without outside contractors.
- After-hours calls are answered by a real person rather than a recording.
- It offers free estimates for new systems and major upgrades.
- The company reports that Rheem and Coleman recognized it as a “Top Team Contractor.”
- The company reports accreditation by the Better Business Bureau.
Service Area
Columbus and surrounding Central Ohio communities.
Active Business Listing
Dor-Mar Columbus Heating And Air is one of 12 HVAC companies ProsGrade lists in Columbus, Ohio.
Active
Public local listing
Listing details
9 services listed, including Furnace repair, installation and maintenance, Heat pump repair and installation and Boiler repair and replacement. Open 24 hours, 7 days a week. 592 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Dor-Mar Columbus Heating And Air compares with the other 11 HVAC companies on ProsGrade in Columbus, using public Google ratings and review counts.
- One of 12 Columbus HVAC companies on ProsGrade.
Trust Signals
Open 24 hours, 7 days a week.
Services Covered
9 services- Furnace repair, installation and maintenance
- Heat pump repair and installation
- Boiler repair and replacement
- Air conditioning repair, installation and tune-ups
- Ductless mini-split services
- Thermostat installationSmart and programmable
- Emergency heating and cooling repairs
- Indoor air quality systemsAir purifiers and filtration systems connected to existing HVAC
- Humidity controlSmart systems with automatic adjustment based on real-time indoor air-quality measurements
Reviews
What customers say
Customers praised technicians' professionalism and explanations, and one reviewer valued guidance on maintaining the system between services. One customer said a technician took apart the furnace during routine AC maintenance, reported a heat-exchanger leak without other inspections, refused to leave when asked and threatened to have the gas shut off; the customer also said attempts to reach the company went unanswered for months. A different customer said the original work was already complete before Dor-Mar arrived and described the charge as permit-related; an installation reviewer praised the initial technician's guidance and quick, polite installers but questioned whether wires left hanging after a new air-handler installation were supposed to be there.
Customer Reviews
Ramona Fulgham
Paid $2400 for a job that was done by an handyman.
Handyman charged $650. / Columbia gas said new furnace line was checked and approved. Handyman not certified by city. Had to find someone who could request permit.
This company came , mind you everything was already done.replaced 2 or 3 panels , done that to make sure all was well and charged $2,400 for a job already done. Just for the permit. Word to the wise
Boris Chudnovsky
Came in for a routine AC maintenance call. For no reason, the technician decided to take apart the entire furnace and then claimed there was a leak in the heat exchanger after supposedly seeing a microscopic scratch. He didn’t perform any other inspections to verify whether there was actually a leak. When asked to leave the home, he refused and threatened to call the gas company to shut off my gas.
How can you declare that there’s a crack without actually removing the part or performing any proper inspection? Obviously there was nothing wrong, but they get paid to sell, so the technician is incentivized to lie.
I’ve been trying to reach someone at the company for months with no luck.
Nancy Baker
Derrick was extremely professional and educational. Unlike many technicians he truly took the time to help me understand the problem and not run up my bill because I was unknowledgeable. Highly recommend DorMar specifically Derrick!
Derrick Johnson
Brad is the man! Very personable and professional. Not only found the problem quickly but instructed me on how to maintain my system between services. I'll recommend Dormar not only for the service they provide, but because of techs like Brad and their arsenal of service technicians.
Manny
Not sure if the wires are supposed to be hanging out after a brand new install of the air handler. The heat pump looks great from what I can tell but I’m not a professional. Otherwise 4 stars for now until I hear back from an install manager. The initial tech that came out was super informative and helped us get the right system without trying to upsell us.
The install techs were quick and were polite
HVAC is now working and wife is happy.
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Frequently Asked Questions
Does Dor-Mar provide emergency AC service outside regular hours?
It offers 24/7 emergency AC repair and guarantees same-day emergency service for calls received by 3:30 p.m.
What preparation does Dor-Mar request before an AC visit?
For service during cooling season, it asks that the system be off for at least three hours before the visit. It cannot work on an iced coil until it thaws.
Does Dor-Mar offer financing?
Financing options are available, and GreenSky programs are subject to credit approval.