Local HVAC contractor serving the Concord area with repair, replacement, and new system installations. Known for responsive communication, efficient crews, and thorough post-install support.
Homeowners point to responsive scheduling, clear explanations, and clean, efficient installations. Technicians are frequently cited for professionalism, careful testing, and resolving noise or airflow issues after install when needed.
Concord and the surrounding East Bay, including Pleasant Hill, Walnut Creek, Danville, San Ramon, and adjacent neighborhoods.
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Heating and cooling diagnostics and repair, furnace and AC replacement, complete HVAC system and duct installations, heat pump and ductless mini-split solutions, and post-install walkthroughs.
Recent reviews highlight fast response, clear communication during consultations, and technicians who are punctual and respectful in the home. Many customers mention smooth installations and thorough testing or walkthroughs. Several note follow-up visits to address noise or parts-related issues without hassle. Heat pump and mini-split projects are mentioned positively for setup and user guidance.
We got a heater through Galaxy and Jeff was a great point person who answered all my questions during the consultation process. In addition to our heater being super old, it was very loud when turning on and off. After install, the heater worked great but there were still noise issues from the existing plenums. Galaxy sent out Tim who was awesome! He was super knowledgeable, fixed our noise problem and was very friendly. No additional cost. I appreciated them going the extra mile to make sure we were happy customers. Great customer service!
As a real estate broker and property manager here in the East Bay, I am constantly testing new vendors to ensure my clients get the best service possible. I decided to try Galaxy Services to fix my own central heating unit, and I was thoroughly impressed.The technician Sunny was exceptional. He quickly diagnosed the issue, got the heat temporarily up and running, tracked down the necessary OEM part, and scheduled the permanent repair, all within a few hours. He returned the very next business day, right on time, to install the new piece.Sunny demonstrated expert troubleshooting skills and true professionalism. He was also incredibly patient while my dogs were loving all over him!Vendors like this help us sleep easy at night knowing our clients are in good hands. Galaxy Services represents the level of quality we look for, and we will definitely be utilizing their services for our personal residences and clients for years to come
My experience with Galaxy has been top notch. The initial sales rep, Jeff was knowledgeable and experienced. The installation technicians, Ramiro, Mogamed, and Vladyslav were conscientious, efficient, and performed the installation in a timely manner. I have been quite happy with their services. I would recommend Galaxy HVAC for your heating needs.
We recently had Galaxy Services install a brand-new HVAC system and ducts in our home, and we couldn't be happier with the experience. From the initial consultation to the final walkthrough, the team was top-notch.The installation crew arrived on time, worked efficiently, and was incredibly respectful of our space. They made what we thought would be a stressful process completely seamless. The technicians were knowledgeable, friendly, and finished the job on time, patiently addressing all of my questions.If you’re looking for a company that values integrity and quality craftsmanship, then I highly recommend Galaxy Services.
Heat pump&mini splits installed. Very professional guys Vlad & Muhammad, Knowledgeable, and respectful, but also really nice guys. Showed me how to use my remotes and download the app to my phone. Did a walk thru to test each unit and make sure they function properly. Many thanks!Larry Davis
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